Royshawn Teasley Email & Phone Number

- Utilizing IDS/IPS to perform incident response, analysis, and asset remediation.- Identity management platforms such as WIndows AD, AWS, and Azure AD - Ensuring regulatory standards and compliance needs are met fo tor a multitude of clients.- Providie technical troubleshooting for various software and hardware related issues.- Using RMM tools such as Splashtop, Datto, and Automate.- Creating and appending supporting documentation meant to aid in resolving future incidents.- On-call rotation responding to NOC and SOC alerts.- Collaboration with cross-functional teams to implement best practices to ensure adequate security posture.- Assisting with medium to large scale network projects that focuses on deploying hardware to clients.

- Network infrastructure management of retail locations and data centers.- Collaborated with vendors to acquire network equipment and monitor their performance.- Developed and maintained disaster recovery plans used to support business continuity.- Ensured regulatory compliance with Telcom industry standards and legal requirements.- Utilized performance analytics to track operational efficiency and network performance.- Provided effective resource management to meet daily operational goals.- Responsible for testing emerging technologies to determine their adoption in the telecommunication industry.