Roy Steele Email & Phone Number

Service Executive experienced in organization development, field service operations, product lifecycle management, service logistics infrastructure, service parts inventory optimization, service management education and service technician excellence.We are ready to join your managment team with the objective of cost effectively improving product performance, service levels, customer satisfaction, brand loyalty and organization efficiency.Professional objectives for 2011 include offering an expanded series of workshops designed to augment service and support organization development and business improvement initiatives within companies. Workshops are conducted on-site with participants from all functional areas that support the delivery of products and services to end-user customers. These workshops are also offered in a public format near the Dallas/Fort Worth Airport.Roy Steele is a well-known service industry leader, conference presenter, course developer and facilitator/trainer. He is a recognized expert in engineering, manufacturing, field engineering, service engineering, service training, service documentation, quality control/assurance, field service operations, new product launch, repair center operations, marketing and sales support.Direct service executive, product service and customer service expertise was gained during career with Xerox Corporation, Recognition Equipment and Digital Telecommunications Systems. Management consulting experience was gained during tenure with Management Metrics Services, Patton Consultants, Shelor Consulting and RoShar Associates.Specialties: Interim service executive, project management, organization development, strategic services consulting, service operations, logiscitcs, service parts management, Specifc RoShar Associates workshop target audiences include Service Technicians, First Line Service Managers, Service Support Managers, Service Engineers, Service Parts Planners/Forecasters and Service Executives.

Listed skills include Field Service Operations Executive, Service And Support Logistics Executive, Product Lifecycle Mangement, Product Launch And Integration, and 4 others.