Roy Thompson Email and Phone Number
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Roy Thompson is a Smart Meter Technical and Device Portfolio Manager at Utility Warehouse at Utility Warehouse. He possess expertise in software project management, team leadership, quality center, stakeholder management, defect tracking and 16 more skills. Colleagues describe him as "It’s rare to have an opportunity to work with someone who understands the balance of working efficiently and the due care and attention required to manage defects as well as Roy does. I worked with Roy for several years on a large Smart Metering project at SSE. One aspect of my role was reporting back to the business on various defects that had appeared during testing. Roy’s ability to communicate complicated issues in a concise and easy to understand manner was endlessly helpful with… Show more" and "I have been working with Roy closely in a project where we had joint responsibility to ensure that software errors were corrected in a timely manner. Even though we are located in different countries we have had close and effective team work. Roy has strong professional background which he is able to use effectively when facing new challenges. Roy is able to manage and remember different problems and he can use his memory bank when analyzing new problems. Roy always expresses his view… Show more"
Utility Warehouse
View- Website:
- utilitywarehouse.co.uk
- Employees:
- 1895
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Smart Meter Technical And Device Portfolio ManagerUtility Warehouse Dec 2020 - PresentUnited Kingdom
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Defect ManagerSse Plc Aug 2012 - Jun 2020Defect Manager on a programme of successive Smart Metering projects for one of the UK’s Big Six energy suppliers. Managed inflow from concurrent integration and technical test phases, driving timely investigation and delivery of fixes by internal and external suppliers.Responsibilities:• Represented SSE at DCC Common Issues Forum with other suppliers and participants in the BEIS Smart Metering Implementation Programme. Shared knowledge and conveyed tried solutions to SSE teams.• Triaged defect records ensuring descriptions were written with clarity, appropriate evidence was captured, and source was identified.• Chaired virtual daily meetings with business and technical stakeholders to reach consensus on severity of defects. • Led online meetings with suppliers and arbitrated discussions to maintain progress towards resolution.• Introduced, managed and tailored a formalised Defect Management process. Provided training materials, scripted and configured HP ALM to ensure compliance with the process. • Automated defect report creation using SQL and Excel VBA producing clear, consistent reports which met stakeholder requirements and provided a reliable defect status. -
Defect ManagerArqiva Jan 2018 - Apr 2018Winchester, United KingdomSIT Defect Manager on the Smart Metering Implementation Programme (SMIP), working for the Communications Service Provider (CSP) for the northern region. -
Global Defect ManagerAccenture (At Nokia) Oct 2011 - Aug 2012Farnborough, HantsAdvised and represented Senior Programme Managers on defect management issues in a programme with globally distributed development teams. Made business and technical decisions key to producing the highest quality smartphones including the award-winning Nokia Pureview 808.Responsibilities:• Led a team of international defect managers, driving a consistent approach to reach high quality targets.• Chaired daily conference calls to review defects with technical and business teams from around the world, ensuring sufficient analysis was completed, appropriate prioritisation judgments were being made and adequate representation was maintained while teams faced redundancy.• Analysed trends in data to monitor progress against planned delivery milestones. -
Defect Manager, Team LeaderNokia May 2007 - Sep 2011Farnborough, HampshireTeam Lead to three local defect managers and leading member of an international community of defect managers. Worked on multiple projects and programmes, delivering smartphones that led to product sales exceeding 240 million in over 75 countries. Responsibilities:• Awarded for contribution to delivering product ahead of schedule.• Created reports which led to company-wide improvements to forecasting and processes using Six-Sigma.• Encouraged disparate teams to collaborate despite time zone conflicts, accelerating resolution of issues.• Chaired conference calls prioritising over 100 defects daily.• Transformed team by improving their communication skills, taking greater ownership of issues, and increasing their efficiency by following processes and tools.• Successfully project managed the roll-out of a new tool and process enhancements across UK site, which involved motivating and training over 50 reluctant managers and developers. -
Defect Management, Release Manager, Web DeveloperSymbian Mar 2000 - May 2007London, United KingdomDrove the introduction and production of a suite of automated Defect Management metrics, reports and forecasts, using Six Sigma principles. They led to improvements to the Software Development Lifecycle and resource planning, and significantly improved the quality of the final OS product.Advised VPs, project managers and development teams on performance and strategy for managing defects throughout lifecycle. Introduced and chaired the first and subsequent programme level defect review meetings key for prioritising defects for product delivery. These reduced delays to milestones and highlighted issues in the development teams which were subsequently improved.Release Manager responsible for quality and stability of software releases being distributed to customers. Modified the release cycle from tri-annual to fortnightly to match customer demands, requiring a step change in processes and tools, which I delivered successfully within six months.
Roy Thompson Skills
Roy Thompson Education Details
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Materials Science And Engineering -
Sheredes Senior School
Frequently Asked Questions about Roy Thompson
What company does Roy Thompson work for?
Roy Thompson works for Utility Warehouse
What is Roy Thompson's role at the current company?
Roy Thompson's current role is Smart Meter Technical and Device Portfolio Manager at Utility Warehouse.
What is Roy Thompson's email address?
Roy Thompson's email address is ro****@****net.com
What is Roy Thompson's direct phone number?
Roy Thompson's direct phone number is +4423922*****
What schools did Roy Thompson attend?
Roy Thompson attended University Of Bath, Sheredes Senior School.
What are some of Roy Thompson's interests?
Roy Thompson has interest in Explorer Scout Leader.
What skills is Roy Thompson known for?
Roy Thompson has skills like Software Project Management, Team Leadership, Quality Center, Stakeholder Management, Defect Tracking, Mobile Devices, Microsoft Excel, Mobile Technology, Data Analysis, Process Improvement, Vba, Defect Management.
Who are Roy Thompson's colleagues?
Roy Thompson's colleagues are Anne Webb, Ifeoma Ibeneme, Hilary Parkinson-Kemp, Martyna Zbyszewska, Craig Henley, Alex Moore, Steven Baynes.
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Roy Thompson
Engineering Supervisor At Toca Social | Mba-Ib At University Of Greenwich, London | Ex-InfosysLondon1toca.social -
3vestrawealth.com, axa-sunlife.co.uk, lgtvestra.com -
Roy Thompson
Highly Driven Engineering Manager, With Expertise In Leading Engineering And Operations Teams To Deliver Scale Npi Projects, Looking For Demanding Opportunities In The Oem, Medi-Tech And Capital Equipment Sectors.Fornham All Saints2incadigital.com, sartorius.com2 +447920XXXXXX
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Roy Thompson
Gloucester2hotmail.co.uk, liferay.com
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