Rozalyn Hackett Email & Phone Number

Crowle, England, GB

• Customer contact - dealing with all types of enquiries from my accounts, which involves identifying and interpreting their needs & proactively finding solutions.
• Monthly stock/sales forecasting & developing stock intake plans to ensure the customer has no stock issues.
• Project management – working closely with the Account Management team to manage and support critical account timings and key internal project timings, most recently being the launch of new product development.
• Identifying new business opportunities through organizing and exhibiting at events associated to our target audience.
• Keeping up-to-date with marketplace activity, category pricing, market trends, price checks.
• Negotiating & securing space for new product development to be featured within my account’s ranges.

I delivered the Level 5 Operational Manager qualification and the Level 3 Team Leader qualification. I was responsible for preparing, planning, training and assessing learner competences and improving skills, knowledge and behaviours relating to learning outcomes.

• As a Business Development Manager, my role has three primary focuses: 1) business acquisition, 2) the development of third-party Benefit Provider relationships, 3) project management
• The first key focus involves the acquisition of new business, completing full sales cycles for a range of Halfords products and services, including - Cycle to Work scheme & Car Maintenance salary sacrifice scheme. This.
• The second key focus involves growing relationships with Benefit Provider partners to drive the conversion of new clients.
• The third part of my role involves project managing the launch of new products and services. As Project Manager, I nurture the projects from infancy through to delivery, working closely with all the key stakeholders in.

 Responsible for the operational delivery of the Cycle to Work scheme from the point of contract acquisition through to retention, achieving maximum conversion and uptake levels through effective account management. Overseeing a portfolio of large enterprises from a wide range of sectors Taking a consultative approach to secure repeat business and grow.

 Assisting the Account Director in managing the day-to-day running of a range of accounts within the motorsport industry, including; Bentley, Volkswagen, Jaguar Land Rover, SEAT, Top Gear Track Experiences, and Skoda. Delivering events in the UK and overseas. Creating business proposals and attending regular meetings with clients to present. Updating.

• I applied for a six week position at TMWI which turned into a 7 month contract. I worked as a Personal Assistant to the Managing Director at a fast growing advertising agency.
• I organized weekly corporate events which often catered for 50+ clients.
• Arranged daily meetings for the MD which I often attended to take the minutes, as well as creating PowerPoint presentations beforehand in preparation for the meetings.
• The job meant working long hours and being proactive at all times, something I feel I excelled at.

• I was recruited at this well known retail store as a Sales Advisor but was promoted to supervisor after two months of working for the company.
• My responsibilities included serving customers, checking off deliveries, cashing up two tills daily, banking, managing a team of 14 sales advisors when senior members of management were not in store, meeting the daily.
• I had to leave the company due to university commitments.

Ba Hons, Working With Children Young People And Families Combined With Art And Design, 2:1

Level 5 Operational Manager, Operational Manager, Distinction

Ncfe Level 4, Event Management