• Server and Storage Administration at Medivant IT Infrastructure• Network Administration at Medivant IT Infrastructure• Security Administration at Medivant• Access Authorization and Maintenance of Active Directory, Sophos, Asure AD, Microsoft 365 Account and ensuring proper user access and security.• Overseeing the management and operation of our IT Infrastructure, including hardware, software, networks, and security.• Providing technical sur port and guidance to all employees.• Building and maintaining strong relationships with key stakeholders.• Manage a ticket queue system to address reported system and employee issues.• Inventory Management for IT Infrastructure.• Project Management, Vendor Management• Implement New Business Process for Digitalization and Automation• Prepare, Review and Implementation of New IT Procedures.• Backup / Restoration / Archival Management• Attending Security Operations Tickets related to Cyber Threats.

• Leading the IT infrastructure team and managed the day-to-day operations of the technology infrastructure.• Developing and implementing IT infrastructure strategies that align with the organization's goals and objectives.• Evaluating new technologies and making recommendations for upgrades or replacements. Ensuring that the IT infrastructure is secure, reliable, and available.• Developing disaster recovery and business continuity plans. Managing the IT budget and ensuring that all IT projects are delivered within the budget.• Collaborating with other departments to understand their technology needs and developing solutions to meet those needs.• Developing and maintaining IT policies and procedures. Ensuring compliance with all relevant regulations and standards.• Providing technical leadership and mentorship to the IT infrastructure team.

• Created and executed plans for communication protocol during projects.• Scheduled and lead meetings related to current and upcoming information technology projects.• Obtained resources and materials for projects by negotiating with project stakeholders.• Server Admin, VM Cluster Implement & Administrate, AD Forest Admin.• IT Procurement• Preparing financial budgets and performance reports, ensuring reported issues are resolved promptly.• Planning & Procurement for IT Infrastructure

- Oversaw technical projects in alignment with organizational goals that Satisfied drove annual revenue- Supervised a team of 2 IT analysts and managed relationships with external vendors and advisers- In-house SAP support team for Vishal Fabrics Ltd and its Group Companies- Operations, Support, and Maintenance for overall Infrastructure- End-to-End IT Infrastructure Implementation, IT Purchase- Manage and execute projects so they stick to a schedule, scope, and budget.- Track project milestones and deliverables, communicating with clients and associates as necessary to keep them abreast of the project’s progress.- Create and manage work breakdown structures of IT projects.- Rigorously maintained and forecasted financial budgets to ensure all technical projects were delivered on-time and on-budget- Works with team to establish continuous improvement maintenance across all systems- Evaluated and implemented right-fit industry products and technologies and led the adoption of those technologies within the company- Ensured the IT Infrastructure team completed 100% of customer tickets on time by removing roadblocks and leading prioritization efforts- Automated repetitive, manual tasks to save the organization over 200 hours of manual effort each month

- Oversee and ensure the integrity of production systems on a day-to-day basis to ensure uninterrupted services and that SLAs are met- Ensure system events are assessed and worked aggressively- Engage infrastructure engineering, development, business groups, and the vendors to perform productinstallations. Validate successful implementations or fallbacks.- Process improvement and strategic initiatives to eliminate repeat production issues- Work with senior leaders in the Client Services and Account Management organizations to enable customer satisfaction with the product/platform production environments- Remove roadblocks preventing delivery of technology operations throughout the organization: refresh legacy infrastructure; shorten delivery timelines; operational readiness- Conducts effective performance evaluations and mentors associates through formal and informal channels.- Suggests areas for improvement in internal processes along with possible solutions.- Essential Job Responsibilities:- Act as the 24x7 escalation point for production support to diagnose and resolve complex customer issues in accessing vendor hosted and off the shelf solutions.- Resolve operational issues by determining root cause and appropriate long-term solution

• Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.• Network administration of Windows 2008/2003 Server and SQL Server along with troubleshooting WAN• Connectivity issues.• Configuration and managing of Cisco routers (3662, 2611 & 1751) and switches, ATA 188.• General knowledge about Cisco router 7500 series.• Configuration & Maintenance of 2mbps Modems of RAD, UTL.• Testing & commissioning of leased lines.• Configuration of VOIP over 3662 &1750 routers.• Configuration of H.323 VoIP, EIGRP, RIP1, RIP2 protocols.• Troubleshooting voice, video and data-based traffic on CISCO IOS 11.x and later.• Involved in handling networking of various global units of the organization remotely.• Involved in Data Center day-to-day tasks.• Network administration of Windows 2008/2003 Server and SQL Server along with troubleshooting WAN• Connectivity issues.• Installation and maintenance of Win 2008/2003 platforms.• Planning and scheduling daily server backup and recovery procedures.• Monitoring various server and nodes status remotely through Network Monitoring Software.• Implementing and administering network devices routers, switches.• Monitoring and managing server alert log files.• Creating new users in Cisco call manager.• Involved in planning, designing and deployment of Data Center with around 300 WAN links