Heather M. Brown, Mlhr Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Starting a new role as Senior Scheduler on Monday, December 4, 2023. Looking forward to joining the Ineos family!

Columbus, Ohio, United States

Author of WAYWARD GUILT, Heroes of Grant's Crossing Book 1. Author of Kindle Vellas - Between the Lines, Two Brothers, My EverythingAvailable in digital and print at these booksellers: https://books2read.com/u/38WRM7www.hmsbrown.comSign up for monthly newsletter: https://www.hmsbrown.com/p/newsletter-sign-up.html All subscribers receive the Prologue and first three chapters of Wayward Guilt, Heroes of Grant's Crossing Book 1.

Columbus, Oh

Knit and Crochet wear: Create original knitting and crochet designs using a variety of techniques appealing to all skill levels both independently and for Independent Dyers and Yarn Manufacturers including Anzula Luxury Fibers, Baah Yarn, Done Roving, and Frabjous FibersSales: Original designs made available for purchase on Ravelry. (RavID: ItinerantKnittr)Marketing: Products marketed via social media outletsBlog: Averaging 2-3000 views per month since Summer 2012, primary topics posted include knitting, crochet, yarns, international and local travelPublication: EBook: Itinerant Knitter - Indie Friends - contains one dozen new, original designs, available on RavelryFall 2015 Cover Design in Addicted to Sock Knitting eZineOriginal designs in books by both Cephalopod Yarns and Suburban KnitsInstagram: ItinerantKnittrRavelry: ItinerantKnittrTwitter: ItinerantKnittrFacebook: Itinerant Knitter

Dublin, Ohio, United States

Lead Customer Service Representative for $200+ million Automotive intermodal account accounting for nearly 40%+ of intermodal business at STG Logistics.

Dublin, Ohio

Lead Customer Service Representative for $200+ million Automotive intermodal account accounting for nearly 40%+ of intermodal business at STG Logistics. - XPO Logistics Intermodal Division bought by STG Logistics

Dublin, Oh

Customer Service: Responsible for serving and maintaining an industrial, oil & gas and specialty customer base in Southwestern US (LA, TX, OK and Southern California) and Northern Mexico. Provide service and translations in both English and Spanish for customers and fellow CSRs in Chemicals, Plastics divisions of Nexeo Solutions. Process Improvement: Develop and manage relationships between customers, sales, plants and suppliers, including actively participating in quality of service initiatives to resolve issues resulting in continuously improving levels of service.Export Compliance: Ensure federal export administration and regulation compliance, primarily with Latin American countries and occasionally with Europe, East Asia and the Middle East. Training: Develop training materials; map process, assist in training new and existing employees.

Columbus, Ohio Area

Taught SAT English classes to 8-11th grade students within the local Chinese community. Classes included vocabulary building, advanced grammar, critical reading and writing. Curriculum was entirely my own created and taught based on open source available SAT Preparatory materials.

Training Manager for new-hire and experienced employees in technical and development training on new software, product, and processes as well as corporate-wide Hazmat Awareness. Testing Manager for new and updated software roll-outs.

Columbus, Ohio Area

Community Organizing. Responsible for recruiting and organizing volunteers in a region consisting of 8 precincts in central Ohio. Created events to help promote the campaign and presidential candidate such as neighborhood canvassing, phone banks, voter registration, etc. Reported to area Field Organizer. Responsible for ensuring goals in my region are met and work in tandem with other Neighborhood Team Leaders and Field Organizers in the state of Ohio.Organized volunteers in Louisville, KY; Registered voters in Central Ohio, West Lafayette, IN and Pittsburgh, PA. Helped set up campaign office in Richmond, IN

Dublin, Oh

Customer Service: Develop and maintain relationships between customer and carriers to mediate and resolve disputes continuously improving levels of serviceProcess improvement: Participated in a process improvement team resulting in a significant reduction in incorrectly-billed invoices and, within a 12-month period, reduced the shipment-to-invoicing cycle time from 12-14 months to 30 days.Training: Create work instructions to train Logistics Specialists to ensure efficient, cost-effective and on-time shipping for our customer base

An Alumni Organization for returned Peace Corps Volunteers. (501-(c)3 nonprofit)Leadership: As President, chaired regularly scheduled board meetings in order to maintain CORVA’s 501-(c)3 non-profit statusRecruiting: Recruit Peace Corps volunteers as part of the campus recruiting program at The Ohio State UniversityWeb Design: Created and maintain CORVA website: www.corvapc.org to both market our group and promote the Third Goal of Peace Corps volunteers, which is to bring knowledge of developing nations back to the U.S.

Marketing: Developed university recruiting and marketing tools, including web site and brochures, MS Power Point presentations and CD-ROMs, using Adobe Photoshop and basic .htmlRecruiting: Recruited international students throughout Europe and the Middle East via college fairs, interviews, and presentations promoting the university. Served on undergraduate admissions committee

Communications: Served as a liaison between Peace Corps staff and volunteers on the peer-elected Volunteer Advisory Committee by meeting with fellow PCVs and also contributing to monthly PC-Bulgaria newslettersTraining: Trained technical and language skills to fellow Peace Corps volunteers. Participated on development committees to better improve Peace Corps training programs by planning in-service training seminars, trainee site visits and adding more experience-sharing by currently-serving volunteers. Taught formal English and German language courses to secondary-level students, average class size: 26 and Spanish and French languages as secondary projects Average class size: 10Web Design: Created and maintained website, including an interactive English language resource for students and training documentation for incoming volunteers

Atlanta, Ga

Customer Service: Conducted business in multiple languages as needed with non-English-speaking clients. Acted as a central liaison for sales, customer service, and warehousing staffs regarding international shipping quotes and procedures. Provided best cost analyses to determine most economical means of shipping while still meeting delivery requirements.Quality Assurance: Ensured federal export administration and regulation compliance, primarily with Latin American countries and with Europe and the Middle East.Reporting: Maintained regular shipping reports using in-house Microsoft based programs.Training: Trained and managed GTE Supply’s (Now Verizon) international sales team, 10-15 employees, in export compliance, procedures and processes.

Westfield, In

Customer Service: Processed customer orders, resolved disputes using SAP R/3 and Microsoft Office programs, responded to inquiries in French, German and SpanishProcess Improvement: Served on internal Policy and Procedure Council to maintain ISO 9000 certification

Mlhr, Global Human Resources

Activities and Societies: GHRA

French

B.A., French

Activities and Societies: Three years in the Marching Hundred Marching Band & IU Basketball Pep Band Tau Beta Sigma 1 year overseas.