With over 10 years of work experience in various roles at Amazon and Snap, I have developed a strong expertise in operations, business data management, and product service. As the Operations Lead at Snap, I oversee the daily operations of the global product service team, ensuring the quality and safety of the products and services offered by the company. I also provide insights and recommendations to improve the performance and efficiency of the team and our products. In my previous roles at Amazon, I gained valuable experience in risk management, business analysis, team management, program management, and customer service, working with diverse and cross-functional teams on multiple projects and initiatives. I am passionate about delivering innovative and user-centric solutions that enhance the customer experience and satisfaction. I value collaboration, creativity, and continuous learning, and I seek to contribute to the mission and vision of Snap as a leader in the social media industry.