Ryan Hayden Email & Phone Number

Kissimmee, Fl, Us

Kissimmee, Fl, Us

Lake Buena Vista, Florida, United States

- Oversee and efficiently manage inventory daily for 2,270 rooms using room allocation strategies to ensure optimal occupancy rates, prevent over-booking, track availability, and accommodate last minute room changes.- Review reservations pre-arrival to ensure special requests and preferences are met, helping to enhance guest satisfaction and provide more personalized service.- Collaborate with front office, housekeeping, and engineering teams to ensure rooms meet quality standards and… Show more - Oversee and efficiently manage inventory daily for 2,270 rooms using room allocation strategies to ensure optimal occupancy rates, prevent over-booking, track availability, and accommodate last minute room changes.- Review reservations pre-arrival to ensure special requests and preferences are met, helping to enhance guest satisfaction and provide more personalized service.- Collaborate with front office, housekeeping, and engineering teams to ensure rooms meet quality standards and assist with prompt, solution-focused responses to ensure high levels of satisfaction.- Utilize hotel management software to streamline room control processes, improve operational efficiency, and ensure real-time accuracy and alignment with departmental standards. Show less

Lake Buena Vista, Florida, United States

- Established rapport, addressed inquiries, and resolved issues promptly to ensure guest satisfaction.- Arranged transportation, booked dining reservations, and recommended local attractions.- Used clear and concise communication skills in person, over the phone, and via email to facilitate seamless guest interactions.- Efficiently managed multiple tasks and maintained meticulous attention to detail.- Collaborated with other departments to coordinate guest requests and ensure a… Show more - Established rapport, addressed inquiries, and resolved issues promptly to ensure guest satisfaction.- Arranged transportation, booked dining reservations, and recommended local attractions.- Used clear and concise communication skills in person, over the phone, and via email to facilitate seamless guest interactions.- Efficiently managed multiple tasks and maintained meticulous attention to detail.- Collaborated with other departments to coordinate guest requests and ensure a cohesive guest experience. Show less

Lake Buena Vista, Florida, United States

- Managed reservations through the hotel booking system, efficiently handled check-ins and check-outs, processed payments accurately, and optimized room allocation to maximize occupancy and revenue.- Utilized revenue optimization strategies, helping to generate over an additional $60,000 in revenue for the property in the first year of joining the team.- Enrolled guests in the company's rewards program, creating over 170 new accounts to foster brand loyalty and enhance customer… Show more - Managed reservations through the hotel booking system, efficiently handled check-ins and check-outs, processed payments accurately, and optimized room allocation to maximize occupancy and revenue.- Utilized revenue optimization strategies, helping to generate over an additional $60,000 in revenue for the property in the first year of joining the team.- Enrolled guests in the company's rewards program, creating over 170 new accounts to foster brand loyalty and enhance customer retention rates in twelve months. Show less

Cocoa Beach, Florida, United States

- Utilized advanced analytical methods to identify trends, patterns, and correlations within tourism data, enabling informed decision-making.- Created and administered various surveys and focus groups to meet marketing objectives. - Collaborated with leadership to administer county grants through the grant and event funding program.- Managed tracking of various key performance indicators including STR, ADR, and tourism tax dollars collected. - Experience with project management… Show more - Utilized advanced analytical methods to identify trends, patterns, and correlations within tourism data, enabling informed decision-making.- Created and administered various surveys and focus groups to meet marketing objectives. - Collaborated with leadership to administer county grants through the grant and event funding program.- Managed tracking of various key performance indicators including STR, ADR, and tourism tax dollars collected. - Experience with project management in a fast-paced environment while meeting deadlines. Show less

Lake Buena Vista, Florida, United States

- Conducted hands-on training sessions and demonstrations on baking techniques, equipment operation, and food safety protocols to empower staff with the necessary skills and knowledge.- Evaluated employee performance and provided constructive feedback to facilitate skill development and performance improvement, fostering a culture of continuous learning and professional growth.

Lake Buena Vista, Florida, United States

- Efficiently managed and prioritized tasks in a fast-paced, high-volume bakery environment to meet production targets and ensure timely delivery of fresh baked goods.- Collaborated with bakery team members to coordinate workflow, troubleshoot equipment issues, and streamline production processes for maximum efficiency.- Assisted in inventory management tasks such as receiving, storing, and rotating ingredients and supplies to minimize waste and ensure sufficient stock levels for… Show more - Efficiently managed and prioritized tasks in a fast-paced, high-volume bakery environment to meet production targets and ensure timely delivery of fresh baked goods.- Collaborated with bakery team members to coordinate workflow, troubleshoot equipment issues, and streamline production processes for maximum efficiency.- Assisted in inventory management tasks such as receiving, storing, and rotating ingredients and supplies to minimize waste and ensure sufficient stock levels for production needs. Show less

Lake Buena Vista, Florida, United States

- Collaborated with team members to streamline processes and optimize workflow, resulting in increased productivity.- Adapted quickly to changing demands and priorities, maintaining composure and delivering excellent results under pressure.- Provided exceptional customer service, addressing inquiries and fulfilling custom orders with professionalism and attention to detail.

Latham, New York, United States

- Demonstrated strong organizational skills by maintaining accurate and up-to-date files, records, and databases, including confidential financial documents.- Demonstrated strong communication skills in interacting with internal staff, external partners, and clients, providing excellent customer service.- Conducted industry research and presented potential new clients to upper management.

B.S. Business Administration - Entrepreneurship

Scholarships totaling $72,000, graduated Summa cum Laude in December 2022. Some courses taken include Financial and Managerial Accounting.

High School Diploma

Activities and Societies: Class President, NHS President, Senate Treasurer, member of SADD, member of Youth Activation Committee.