Ryan Redmond

Ryan Redmond Email and Phone Number

Technology Advisor & CX Advocate -->Turning Ideas into Impact @ Optrua
Ryan Redmond's Location
Salt Lake City, Utah, United States, United States
About Ryan Redmond

As a seasoned leader in CRM and business process optimization, I bring over two decades of experience to the dynamic world of small business technology. From the disciplined decks of the USS Enterprise, where I served as a Machinist Mate in the Navy Nuclear Power Program, to the entrepreneurial journey of founding Customer Dynamics and now Optrua, my career has been driven by a passion for efficiency, innovation, and the power of well-implemented systems.Throughout my journey, I've always maintained a customer-centric approach, recognizing the importance of putting the needs of businesses and their customers at the forefront. My expertise in Dynamics CRM and my first-hand experience guiding companies through the maze of sales and marketing automation allow me to provide solutions that bridge gaps, enhance accountability, and accelerate growth, ultimately improving the overall customer experience.I've seen too often the disconnect between potential and practice–valuable leads lost in the shuffle, sales forecasting turned guessing game, and reporting reduced to number-crunching exercises that offer little actionable insight. I know the frustration of outdated systems, the bottleneck of inefficient processes, and the sheer overwhelm when IT resources are stretched thin, which can negatively impact employee engagement.This is why I founded Optrua, with a mission to offer managed CRM services that act as an extension of your team and foster a strong customer-centric culture. Imagine having access to a Solution Architect, Project Manager, Developer, and Business Analyst — a full CRM team to empower your business at a fraction of the cost. We streamline your processes, enhance your system's usability, and ensure you have the data-driven insights to make decisions swiftly and confidently. And, by aligning our systems with the way your employees work, we not only enhance their productivity but also ensure that every customer interaction is a standout experience.With a BS in Mechanical Engineering, a black belt in Shaolin Kung Fu, and a lifetime of learning, I approach every challenge with discipline, creativity, and strategic thought. My mission is not just to provide a service but to create a partnership that understands and champions the unique needs of your small business, ensuring that both customers and employees benefit from the solutions we provide.Let's connect and explore how we can transform your CRM challenges into your competitive advantage while enhancing your customer-centric approach and fostering greater employee engagement.

Ryan Redmond's Current Company Details
Optrua

Optrua

View
Technology Advisor & CX Advocate -->Turning Ideas into Impact
Ryan Redmond Work Experience Details
  • Optrua
    Ceo | Founder
    Optrua Aug 2022 - Present
    Dallas, Tx, Us
    Design, Build and Optimize business applications with Microsoft Power Platform and Dynamics 365 CRM. Rapid Configuration and Development focused on improving Customer Experience and Employee Engagement. Advocate for Continuous Improvement.
  • Sa.Global
    Practice Director
    Sa.Global Jan 2022 - Jul 2022
    Worldwide, Oo
    Helping Enterprise Clients implement Microsoft Dynamics CE/CRM. Specializing in Sales, Marketing, Customer Service and Field Service.
  • Dynamic Consulting
    Practice Manager
    Dynamic Consulting Nov 2020 - Feb 2022
    Chicago, Illinois, Us
    Delivering integrated Dynamics 365 CRM solutions for Enterprise clients in Manufacturing, High Tech, and Professional Services. Agile Configuration and Development. Microsoft Gold Partner.
  • Customer Dynamics
    Ceo
    Customer Dynamics Jul 2002 - Nov 2020
    Draper, Ut, Us
    Microsoft Dynamics CRM Solutions for contact centers. Integrated Omni-Channel solutions for international clients using Dynamics CRM and NICE inContact. Full turn-key solutions or help getting started. Microsoft Gold Partner
  • Iamcp International
    President, Iamcp - Utah Chapter
    Iamcp International Apr 2014 - May 2016
    As IAMCP Chapter President from 2014 to 2016, I took pride in my role, fostering collaboration and growth among Microsoft Partners. My customer-centric approach ensured that our chapter consistently delivered tangible value to local businesses. I initiated action-driven programs and provided strategic oversight, covering everything from planning to financial management, to ensure the chapter's growth and relevance. My solutions-oriented mindset was dedicated to addressing unique tech challenges, reflecting my commitment to empowering businesses in the ever-evolving tech landscape.
  • Columbia Aircraft Manufacturing
    Crm Consultant
    Columbia Aircraft Manufacturing 2003 - 2005
    Business process automation, system integration and software development with an Aircraft Manufacturing company.
  • Lilly Software
    Programmer / Manager
    Lilly Software Apr 2000 - Jun 2003
    Software Architect and senior software developer working on CRM/EPR Integration project.
  • Alpine Systems (Lilly Software Associates)
    Consultant
    Alpine Systems (Lilly Software Associates) 1996 - 2003
    Manage team of software developers, report writers, DBA's for a leading CRM/ERP consulting firm.
  • Mcniel Engineering
    Network Admin / Programmer
    Mcniel Engineering 1990 - 1992
  • Mcniel Engineering
    Network Admin / Programmer
    Mcniel Engineering 1990 - 1992
  • Us Navy
    Us Navy, Machinist Mate In Nuclear Power Program
    Us Navy Sep 1982 - Oct 1988
    Washington, Dc, Us
    Served aboard CVN-65: USS Enterprise aircraft carrier. Toured through the Western Pacific, Indian Ocean, and Mediterranean Ocean.

Ryan Redmond Skills

Crm Integration Microsoft Crm Software Development Saas Consulting Business Process Business Intelligence Cloud Computing .net Business Analysis Business Development Enterprise Software Start Ups Sql Management Strategy Microsoft Sql Server Professional Services Customer Relationship Management Microsoft Dynamics Sharepoint Web Services Customer Service Erp Ssrs Agile Project Management Databases T Sql Software Project Management Solution Selling Enterprise Architecture Solution Architecture It Strategy Software Implementation Sales Process Management Consulting Scribe Insight Visual Studio Software Industry Customer Relations Consultancy Portals Data Warehousing Wcf Sql Server

Ryan Redmond Education Details

  • University Of Utah
    University Of Utah
    Mechanical Engineering

Frequently Asked Questions about Ryan Redmond

What company does Ryan Redmond work for?

Ryan Redmond works for Optrua

What is Ryan Redmond's role at the current company?

Ryan Redmond's current role is Technology Advisor & CX Advocate -->Turning Ideas into Impact.

What is Ryan Redmond's email address?

Ryan Redmond's email address is ry****@****bal.com

What is Ryan Redmond's direct phone number?

Ryan Redmond's direct phone number is +180168*****

What schools did Ryan Redmond attend?

Ryan Redmond attended University Of Utah.

What are some of Ryan Redmond's interests?

Ryan Redmond has interest in Business Startups, Yoga, Marketing Approaches, Kung Fu, Microsoft Crm, Sales Strategies, Net.

What skills is Ryan Redmond known for?

Ryan Redmond has skills like Crm, Integration, Microsoft Crm, Software Development, Saas, Consulting, Business Process, Business Intelligence, Cloud Computing, .net, Business Analysis, Business Development.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.