Performed Mobile Device Administration for an enterprise environment of over 20,000 iOS and Android smartphones and tablets.Team lead for cellular broadband hotspot program, managing over 10,000 Verizon, AT&T, and Sprint devices. Team lead for Executive High Risk travel program.Managed key vendor relationships and participated in evaluation and assessments.Coordinated and supervised support staff.

Provides onsite work for a major IBM Global Business Services client.Third level support specialist for cellular broadband Aircards, Hotspots, and Cradlepoint router devices.Administration of 9,000+ population of devices.

Provided third level technical support for a variety of mobility solutions including iOS, Android, BlackBerry, Cellular Broadband Aircards, and Hotspots.Experience administering devices on MobileIron, Good Mobile Control, and BlackBerry Exchange Server.Relied upon as a subject matter expert in Mobility Technologies. Performed technology and market research for solution proposals and implementation plans. Vendor relationship liaison.

Senior Analyst providing premier first level IT support to business professionals throughout the US. Delivered high quality service while working with a knowledgebase of over 100 specialized applications and services.Acted as Peer Adviser to train and assist new and struggling Analysts. Performed multiple rotations throughout the firm's IT apparatus to assist with temporary overflow work as well as to expand my knowledge of the business.