Expert Support Engineer
Current- Provide solutions and system restoration for Tomia's Roaming products deployed around the world, products based in SS7/GSM telephony protocols [MAP, CAMEL, INAP, ISUP] and LTE/VOLTE and 5G NSA/SA, Ensure the correct.
- Reach Service Level Agreements to 100% with customers.
- Work in multidisciplinary teams with engineers around the world.
- Support customer in major incident reported by GSOC team in TOMIA's Solutions.