•Conducted outreach activities to inform students about availableresources at the institution.•Provided technical assistance to students regarding onlineapplications, forms, tuition payment plans.•Collaborated with other departments within the institution to ensurecompliance with applicable laws and regulations.•Analyzed and evaluated financial aid applications to determinestudent eligibility for various types of assistance.

Worked handling reservations made by our wholesalers, invoicing,collecting payments by credit cards authorization forms and wiretransfers.•Analyzed discrepancies between client invoices and actual costsincurred while maintaining accurate records of all transactions.•Prepared and submitted invoices to clients in a timely manner,ensuring accuracy of data entry and billing information.•Collaborated with internal teams to ensure timely resolution ofcustomer complaints related to billing disputes or errors.

Documented all audit findings and prepared detailed reports formanagement review.•Maintained accurate records of audit work papers for futurereference.•Evaluated compliance with corporate policies and procedures, aswell as external regulations.•Performed follow-up reviews on previously identified issues toensure corrective action was taken.•Examined financial records, invoices, and receipts to verify accuracyand detect discrepancies.•Reviewed accounts for discrepancies to properly reconciledifferences.

Handled incoming calls promptly and professionally, providinginformation or transferring calls as necessary.•Handled cash, credit and debit card transactions accurately. •Utilized problem solving techniques to resolve customer complaintsquickly and satisfactorily.•• Interacted kindly with guests, offering assistance and support.Resolved guest issues with creative solutions, escalating majorconcerns to management.