Rob Baker Email & Phone Number

I manage a team responsible for developing and deploying Enterprise CRM solutions, providing communication and collaboration within the UMass President's Office and supporting the UMass campuses. We also work with colleagues and customers to understand and continuously improve their experience using platforms like Salesforce, Jira, Slack, Dropbox, and.

Helping social good organizations with their refine and align their digital strategies as well as technical work to update their web presence and portfolios.

Cambridge, Massachusetts, United States

I led HHI's research team and taught on conflict forensics, predictive modeling, and ethical guidelines for humanitarian technology. I also raised $1.1 million in research funding for our humanitarian connectivity, technical standards & ethics, and satellite imagery initiatives during this time.

Cambridge, Massachusetts, United States

I contributed to research, data, and communications products and strategies toward advancing the narrative for nuclear de-escalation and non-proliferation.

Washington, District Of Columbia, United States

Launched a new Strategy & Research team within USAID's Global Development Lab, developing an agency-wide evaluation framework for adopting digital innovations. (This position was as a political appointee, so I was required to resign at the end of the administration.)

Washington, District Of Columbia, United States

Program leader for the Open Aid Partnership, an initiative of the Innovation Lab working with donor countries to open national aid data to enhance transparency, efficiency, and the inclusion of civil society feedback into government processes. (This staff position ended prematurely due to the department shutting down.)Launched a national, open data.

Washington, District Of Columbia, United States

I led company strategy and logistics, oversight of project deadlines and outreach strategies, monitored quarterly financial projections and facilitated internal communications.Managed over 40 employees. Initiated new internal comms platforms, HR services, client CRM, and professional development services.Raised $1.5 million in client projects and in.

Washington, District Of Columbia, United States

Institutionalized the US federal open data policy for USAID and launched the agency's first Chief Data Officer.Conducted extensive, internal outreach to form new data teams and working groups to effectively translate national policy into operational agency protocols. Prototyped data management platforms.

Boston, Massachusetts, United States

I developed Oxfam America's web and video portfolio. Highlights from my efforts include successfully increasing online donation revenue from 2% to 10% in less than three years and exceeding fundraising targets for three consecutive years; launching oxfamgifts.com, which raised over $50 million in contributions during its campaign; and launching our new.

Boston, Massachusetts, United States

I was responsible for the development of the hospital's Radiology department websites. I also managed the recording and digitization of department training videos and Grand Rounds for residents and medical students.

Master Of Business Administration - Mba, Business Administration And Management, General

B.A., Writing & Poetics, Traditional Eastern Arts

Activities and Societies: Student Newspaper, Editor