Main Responsibilities;• Account management (B2B).• Identify and secure new business.• Responsible for achieving area sales targets.• Generating and analysing sales reports• Research and development of new products.• Creation of marketing literature, technical handbooks and online graphical content.• Managing multiple customers / projects at one time.

Main Responsibilities;• Account management (B2B)• Quoting customers for supply and installation of goods as well as future maintenance.• Managing site contractors to ensure work completed both on time, and on budget.• Taking accountability for profit and loss of a department.• Ensuring KPI’s are met / exceeded.• Managing multiple clients / projects at one time.• Handle incoming calls and identifying sales opportunities to up sell.• Accurately updating CRM with new enquiries, quotations and planned contact.• Maintain stock levels to ensure similar/better lead times compared to competitors.• Negotiating with suppliers to reduce costs and increase overall profits.• Presenting proposals to clients (face to face).

Main Responsibilities;• Cold calling new business territory

Main Responsibilities;• Accurately update internal system with personal data• Identify causes for over / underpayments on claims• Be vigilant for potential compliance issues and fraudulent activity • Hold weekly team meeting• Pass on best practice to improve efficiency and aid customer service levels.• Mentor new members of staff

Creating and managing an online video presence for the Telford Tigers with highlights of games which I filmed, featuring interviews and statistics.I also created a clothing range which was sold in Asda Living with all profit going to the club.

Main Responsibilities;• Delivering great customer service• Promoting and exceeding targets for credit card applications • Identifying areas for staff improvement and implementing changes / training. • Cash collection, counting and reporting• Processing returns and refunds• Stock maintenance