Russ Horton Email & Phone Number

Evanston, Illinois, United States

• Corcentric is a leading global provider of best-in-class procurement and finance solutions. We offer a unique combination of technology and payment solutions complemented by robust advisory and managed services..
• Accusoft PrizmDoc integration - embedding a third party document viewer into our application
• e-Invoicing compliance - integrations and data management to support forthcoming e-invoicing compliance requirementsAdditional projects:
• Program management for the implementation of Pendo, a behavioral analytics and in-app guides suite of solutions. Responsible for defining the roadmap and driving implementation/adoption across eight of our applications.
• PM/PO for the Ukraine based team responsible for the productization of the first solution to come out of our Business Innovations Labs (BIL) - Gopher, an AI-powered Intelligent Assistant (chatbot). Gopher fundamentally.

Redmond, Washington, United States

• Define the product strategy guided by internal and external stakeholder feedback with alignment to company objectives.
• Improve product development visibility and team coherence through company and product roadmaps.
• Drive adoption of agile processes and corresponding company cultural shifts (hybrid waterfall/agile currently)
• Coach analysts to improve their requirements gathering, business systems analysis, and specification authoring.
• Liaison to development triaging escalations, clarifying expected behavior, how to mitigate the impact of defects, data forensics, database consulting, and assisting Support Manager with complex issues.
• Work closely with the development team to articulate business needs and facilitate the conversion of product requirements and user stories into technical specifications.

Redmond, WA

Created the role of Implementation Project Manager to enable clients to transition to our latest solution smoothly. Implementation encompassed project management, training, onsite consulting, and systems integrations. Authored and conducted training in three-day training seminars, live webinars, individual remote sessions, and tailored onsite training. As.

Rosemont, IL

Led client support services during the alpha/beta stages of the new Windows application. Distilled feedback from users waiting on the new app and workes closely with beta installs to understand their challenges and provide feedback to our developers.

Evanston, IL

Implemented strategies to effectively sell DOS software during the Windows era, keeping the company solvent while we developed our Windows application. Involved in pioneering early eCommerce solutions (shopping cart) and integrations between it and our backend order management solution.

Evanston, IL

Account Manager and Sales roles. Bridged the huge gulf between support and sales departments to create a cooperative and cohesive team working toward the same goals. Reduced returns by 95% while maintaining sales goals. Helped plan and run annual conferences, moderated sessions, and conducting training.

Evanston, IL

Small startup/side-hustle developing and selling PC security software. Responsible for our company's incorporation, sales, marketing, and accounting.

Palatine, IL

Managed payroll, paying bills, balancing the checking account, and tax compliance.

Palatine, IL

Part of the management team that ran the consistently top selling store in the chain. Created P.I.G. - Product Information Group to train staff at all locations to improve their conversion rates.

Camp Woodruff - Blairsville, Georgia

Designed a week-long lesson plan to ensure participants in the program would earn their Archery merit badges. Taught five classes a day plus activity times. Classes covered safety, equipment, making arrows and bowstring, and shooting technique.