• Oversee daily operations of the staffing agency, specializing in hospitality recruitment for hotels, ensuring smooth administrative functions and compliance with company policies.• Manage recruitment processes including job postings, candidate screenings, interviews, and follow-up communications for various roles such as housekeepers, front desk staff, and bellmen.• Serve as a point of contact for clients and candidates, handling inquiries, scheduling, and coordination of interviews and meetings.• Collaborate with hotel management teams to ensure proper placement of candidates, tracking employee performance and addressing disciplinary issues when necessary.• Assist in payroll processing, reviewing timesheets, and ensuring timely and accurate compensation for employees.• Develop office templates and systems to improve workflow efficiency, including tracking documents and organizing records.• Manage and maintain communication across departments, fostering positive client relationships and ensuring compliance with labor laws and company policies.

• Business Strategy & Development: Developed and executed business strategies to drive sales and growth.• Product Design & Customization: Designed and produced custom stickers, paper goods, and party favors according to client specifications.• Inventory Management: Managed inventory, including procurement, stocking, and quality control.• Supplier Relationship Management: Established and maintained relationships with suppliers and vendors to ensure timely delivery of materials and components.• Marketing Campaigns: Created and implemented marketing campaigns to promote products through social media, email marketing, and other channels.• Customer Service: Provided exceptional customer service, including handling inquiries, resolving issues, and processing orders.• Financial Management: Oversaw financial management, including budgeting, pricing strategies, and profitability analysis.• Leadership & Team Management: Led a team of employees or contractors, providing guidance, training, and supervision as needed.• Market Research & Analysis: Stayed informed about industry trends, competitors, and market dynamics to adapt business strategies accordingly.