Arulvelan Subramanian Email & Phone Number

Canton, Mi, Us

Santa Clara, Ca, Us

Detroit, Michigan, Us

• Principal Architect for the migration of Individual Business Unit (IBU) Quote and Enroll experience to the Salesforce platform. • Architected the end-to-end integrations including Enhanced Direct Enrollment (EDE), CMS Marketplace, Document Generation, Payment Gateway, Providers and Marketing Cloud & Service Cloud Loop back. • Defined and adhered to the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise’s future-state architecture vision.

Dearborn, Michigan, Us

• Mobile App Architect for the FordPass Connected Vehicle Mobile App. iOS and Android. • Architected several flagship features including Electric Vehicle Charging (US & Europe), Amazon Key, Accident Assistance, Usage Based Insurance, Zone Lighting, Pro Power On-Board & Trailer Assist. • Played key role in App Hardening, App Re-Architecture & Modularization initiatives. • Worked with Product teams to define, build, assemble and integrate components.• Define technical architecture and solutions that align to Ford Motor Company's Patterns and Standards• Work with Product teams to define, assemble and integrate components based on Ford standards and business requirements• Develop and Communicate Architecture design for new features• Support the Product team in the development of the technical design and documentation• Provide support such as troubleshooting to application performance issues• Participate in vendor solution evaluation processes

Clinton Township, Mi, Us

• Implemented an Asset Management System (PoC) on Blockchain using Hyperledger Fabric• Architected several Proof of Concepts utilizing emerging technologies• Designed the entire cloud infrastructure for JRD Systems Labs on AWS• Setup RDS for MySQL, EC2 for Web Applications, Oracle Database, AWS CloudFormation for Docker Swarms for running Hyperledger Fabric images; Configured IAM for user access to AWS Cloud, Setup domain on Route53• Architected a Translation Management Application, a middleware to manage interactions between Applications that have data to be translated and Translation Service Providers

Grand Rapids, Michigan, Us

• Lead Solutions Architect for a large Multi-Million USD program that impacts several GFS applications. This strategic program helps with GFS's expansion into other North American countries• Responsible for Architecture and Implementation for internationalizing 50+ Java applications to support Canadian French (in accordance with Canadian language guidelines) and Spanish• Managed a team of 30+ Engineers (includes Architects, Development Leads, Developers and QA Analysts) in a hybrid, onshore - offshore delivery model• Collaborate with GFS Architects and Technical Leaders to ensure compliance with architectural standards and security policies• Managed the entire Delivery Cycle using SCRUM from Estimation to Planning to Development to Deployment

Highland Park, Michigan, Us

** Presented the business case to the Executive team, justified the need for a focused Technical Architecture team and expanded it to the Enterprise Architecture team to support the company’s growth through mergers and acquisitions from a 450 people strong company to 4500+.** As the Director of Enterprise Architecture, lead the team of Architects and technically managed the team of Managers, Developers and Analysts in delivering several key solutions for clients in the Pharma, Finance, Healthcare and Automotive industries.** As the Enterprise Architect - o Collaborated with the Security, Network, Server and Storage teams for designing the optimum infrastructure for supporting Dialog Direct’s strategic objectives for growth and sustainability.o Collaborated with the Security team - Office of CISO, in achieving PCI, HIPAA and SSAE 16 SOC 2 complianceo Collaborated with the Executive and Leadership teams of the Customer Engagement division in consolidating the Contact Center tools and processes.o Collaborated with the Office of Strategy, Marketing, Account Management and Data Analytics teams to ensure the IMS platform meets the objectives laid out by key stakeholders.o Collaborated with HR team, responsible for the technical rollout of ADP Vantage, by consolidating all the different payroll systems running within individual HR entities into one unified HR payroll system for the newly merged entity.o Assessed applications for Security Vulnerabilities in web, database and network and remediated any NCRs.o Conducted Security Penetration Tests using OWASP ZAP and 3rd party services - Trustwave Trustkeeper, Whitehat** As the Lead Architect - o Architected and designed the Integrated Marketing Solutions platform, a first of its kind solution in the marketing industry that brings together traditional and digital marketing channels providing an Omni-channel Campaign Experience for our clients’ customers, using best of breed products and custom integrations.

Highland Park, Michigan, Us

** As the Lead Architect - o Ensured the platform can execute the Customer Journey as mapped out by the Strategy teamo Modeled the Master Data Repository (MDR), an Oracle database, which is at the center of the IMS solution Data from the various sources and channels are cleansed, identified and stored for use by downstream processeso Evaluated products for Marketing Automation including Teradata Aprimo, Adobe and Microsoft Dynamics Marketingo Designed MicroServices based APIs (RESTful Web Services) in JitterBit for the Data Ingestion and Data Export services for IMSo Designed the Disaster Recovery Cloud infrastructure for IBM’s Dependent Eligibility Verification business process, using several of Amazon Web Services (AWS) Cloud services - Comprehensive setup including the VPC, EC2 for Web and Fax Client Applications, FTP, EC2 (for Databases), S3 & EBS for Storage, Contact Center Agent Workstations, VPN and Multi Factor Authenticationo Designed the BI engine and the data warehouse for HR; connected to ADP Vantage extracting custom reports including time cards, billing and compensationo Evaluated tools and designed processes for Social Monitoring, Social Engagement and Social Publishing** Some of the key applications of IMS include:o Communicating with patients across Direct Mail, Email and SMS channels for drug refill/dosage reminderso Increasing membership and asset base for Credit Unions, by communicating with their current account holders and selected prospectso Educating the owners across multiple channels about product advisories and recalls for major automotive companieso Targeting prospects while communicating with them about product/plan options across multiple channels for a leading insurance provider

Highland Park, Mi, Us

** As the Director, IT - Technical Architecture and Senior Technical Architect - • Created SOA based APIs (SOAP - Web Services) for the Warehouse Management System, used by both internal and 3rd party services for Order and Item Management; Defined strategy to migrate the APIs to JitterBit Harmony, a Cloud offering.• Architected a Multi-Channel Messaging Solution that supports Email, SMS, IM and IVR; Designed two factor authentication for SMS and setup several Short Codes per the guidelines from CTIA• Lead the evaluation and selection of different components for IMS including the Campaign Management engine and tools for Data Integration and Data Management • Lead the evaluation and selection of Channel Execution Partners• Lead the strategy and designed the integration of IMS with industry leading Cloud based CRM products including NetSuite and SalesForce.com• Designed the IMS Data Model on NetSuite’s Cloud; Designed the Data Integration from Contact Center (Avaya) System to NetSuite Cloud using JitterBit’s NetSuite Connector• Designed and Lead the Implementation for integration between SalesForce’s CRM Cloud and NetSuite’s eCommerce Cloudo This application integration enables CRM users on SalesForce.com to place Orders using NetSuite’s eStore.• Evaluated SuitePeople, NetSuite’s HCM solution on the Cloud• Created the BI Strategy, lead the RFP process from creating the objectives by working with internal stake holders to shortlisting RFP participants to final selection of BI product to implementation• Created the User Experience team and the underlying UX Processes that provides the optimal User Experience across channels

Highland Park, Mi, Us

Ford ConsumerTRAC (https://www.consumertrac.dealerconnection.com) is a web application that enables Ford/Lincoln dealers order and track promotional mailings of postcards and letters that are sent to their customers and prospective customers. Key Responsibilities - • Defined the Migration Strategy and migrated the app from WAS 5.1 to 6.1 in accordance with Ford’s JCOE standards.• Designed and Implemented a Flex RIA component for editing templates.• Defined and executed the migration from CVS to SVN.• Involved with the Ford business team and dealers for prioritizing the features as part of the release plan.• Effort Estimation and Iteration Planning, Impact Analysis for the change requests, Design and Implementation for the new features and enhancements• Setup automated test scripts for the app using Badboy, Canoo and JMeter.• Defined the build process and implemented continuous integration using the CI tool Hudson.• Integrated the app with a more powerful and rich HTML text editor – CKEditor, enabling dealers to create / edit HTML templatesFord - ESP Direct Marketing (EDM) (http://fordespregistration.com/) is a web application that enables Ford/Lincoln buyers to review and buy their service contracts online.Key Responsibilities - • Responsible for setting the code base in SVN and the CI builds in Hudson using Ant• Implemented and tested the enhancements required by BFS.• Effort Estimation and Iteration Planning, Impact Analysis for the change requests, Design and Implementation for the new features and enhancements, including the support for credit card monthly payments.• Worked with BFS helpdesk and customers to resolve technical issues• Defined the build process and implemented continuous integration using the CI tool Hudson.• Owned the code base for credit card authorization• Ensure the system passed PCI compliance by resolving all NCRs from the audit

Edison, Nj, Us

Key Responsibilities - • Designed and Developed a JMX based Application Performance Measurement product - EagleEye• Assisted the in presenting the EagleEye product at the Java One conference in 2007• Lead the offshore development team• Conducted Technical Training sessions for the team on Java, JMX, Database, Struts, SVN and JUnit

London, Gb

True Resolution (TRES), a web-based product from Callidus Software, streamlines and automates the resolution of sales force credit disputes with a powerful rules-based business process engine. It eliminates a manual, error-prone sales operation process, and allows compensation data updates to be initiated from the field, where the majority of errors occur. It enables sales professionals, brokers and channel partners to submit and track their claims through a completely web-based self-service portal. Improves dispute resolution turnaround time, and consistently communicates payment and resolution status to sales people.Key Responsibilities - • As the Product Consultant, involved in discussions with the end- users (Barclays Retail Incentives) on customizing TRES specific to business requirements.• Implemented and modified user interface using tiles definitions and workflows.• Defined the build plan for the customized product.• Involved with the client’s system administration team for defining the installation and roll-out plans.• Assisted the client‘s QA team for test case preparation and execution, explaining core and customized features.• Conducted training sessions for end – users.

Bangalore, Karnataka, In

** OHRA is an Insurance company in the Netherlands, a prime user of TIME (Total Insurance Management Ensemble), an insurance management product developed by Getronics PinkRoccade. This development project aims at implementing the Levensloop savings policy, introduced by the Government of Netherlands in mid 2005, for the version of TIME used by OHRA. The first release of this project went live in Dec 2005 and was completely developed onsite. The development of the second release went live in May 2006.Key Responsibilities - • Effort Estimation, Impact Analysis for the change requests; Requirement Analysis, Design and Implementation for the new features and enhancements using Eclipse.• Instrumental in iteration planning.• Developed Use-Case Diagrams, Class Diagrams, Sequence Diagrams, Object Interaction diagrams, Component Diagrams and System Diagrams using Rational Software Modeler.• Co-ordination with the offshore technical and business teams Involved in the process of developing Functional Specification Document and Design Specification Document.• Mentored new resources joining the team.• Configuration Management using VSS, Ant and Cruise Control• Administered Bugzilla ** EBPP - Electronic Bill Presentment and Payment - a Technical Standard put forth by a consortium of leading banks (ABN Amro Bank, Rabo Bank, Post bank) in Netherlands. This standard defines the requirements and interfaces for applications that provide the capability to present bills/invoices to customers and to facilitate their payments electronically. BoSPorus complies with the EBPP Technical Standard, based on SOA architecture and comprises the following different sub-systems: Bank, Biller, DOCS, E-Invoice Portal and Admin.** BuildOnline (www.buildonline.com), now known as CTSpace (www.ctspace.com), is a leader in On Demand Document Management & Collaboration solutions.

MyDocOnline Inc., a subsidiary of ZixCorp, Dallas, USA, is a next generation healthcare technology company offering innovative administrative and clinical internet applications. MyDocOnline Connect, a product of MyDocOnline Inc. is designed to streamline physician - patient interactions for improved practice management and better patient care. Appointment Scheduling, Prescription Refills, Billing Questions, Patient Demographics, Lab Results, Health History, Current Medical News, Online Doctor Visits and Patient self-help medical contents are few of the features provided by this application.Key Responsibilities - • Developed functional specification, design specification, user requirement analysis documents.• Developed frameworks for searching physician data, sending faxes (using Softlinx - Replix) and instant messages (using Jabber) through the application. • Involved in architectural discussions as a senior member in the project.• Involved in mentoring new resources joining the team.• Involved in evaluating new soft wares / tools including WSAD, WAS 5.x, Softlinx-Replix and Jabber.• Have been a lead for a team of 15 - involved in migrating the application to WAS 5.1 from WAS 3.5.2-using WSAD 5.0.• Development of Migration Plans and Execution Strategy for site migration from WAS 3.5.2 to WAS 5.1

Navi Mumbai, Maharashtra, In

POLR is a web based communication system and a POP ordering application used by the bottlers’ and Pepsi employees. POLR system handles Funding, Customer-order-processing, Online-ordering, Order-maintenance, Customer-billing, Supplier-interface, Fulfillment-house-interface, Inventory-management, Period-end-processes, Maintenance and Reporting.Key Responsibilities - • Analyzed business requirement documents. • Developed user interactive screens for the benefit of end-users using DreamWeaver UltraDev.• Designed the system using Object Oriented Concepts.• Developed code with JDK 1.2 - EJB, Servlet and JSP using JBuilder.• Developed PL/SQL code on Oracle• Configured and deployed application on WebLogic.• Also created and maintained documents, current manuals and wrote weekly reports using MS – Power Point, Word and Excel.• Created Project Schedule Updates periodically using MS-Project.

Master Of Business Administration (M.B.A.), Finance

B.S Applied Sciences, Manufacturing Processes