Rob Scott Email & Phone Number

London, England, United Kingdom

London, United Kingdom

- Project management: lead multiple projects simultaneously- Process driven: implement new processes to improve operational & economical efficiency- Supplier management: Outsourced cleaning and linen operations- Client success: Training clients on PMS and operational systems in person and remotely- Key management: Keyzapp process improvements - 3rd party key transfer- Systems: Guesty, Keyzapp, Properly, Apaleo, RoomChecking, Front, Slack, Aircall, G-Suite, Zapier, Twilio, Typeform

London, United Kingdom

- Freelance management: Scheduling and management of check in agents & housekeepers- Recruitment and Training: Check in agents and housekeepers- Process improvement: Design new scheduling process- Operations: management of daily operations- Key management: Daily key-tracking, weekly audits- Guest communications- Systems: Guesty, Keyzapp, Properly, Front, Slack, Aircall, G-Suite

Farnborough, Uk

- Supplier management: Security company, transport companies, central warehouse, contractors- Efficiency: Testing processes to improve store productivity and cost effectiveness- Duty Management: Inducting new duty managers, duty manager meetings- H&S and Maintenance: Preventative and reactive maintenance, ensuring safety standards, H&S meetings- Stock management: Shrinkage reduction action plan, local stock management trainer- Coaching and Developing: Sport leaders and sport advisors

Farnborough, Uk

- Recruitment: Build and train a team from scratch for a new store opening- Management: Motivate and continually develop team members, Run department to productivity KPIs- Financial: Manage departmental profit and loss account (Year 1 £2m turnover)- Stock management: Seasonality, stock rotation, End of Line- Commercial: design commercial policy, decide range choice, design department layout- Duty Management: Key-holding, store opening and closing, security

Marbella, Spain

Bachelor’S Degree, Beng Chemical Engineering

(I)Gcse And A-Level