Information modeling and UX design, Cisco Cloud & Virtualization Group (CVG).Program management, Cisco Services.■ Invention in the field of network management, "Managing communication networks and comparing network topologies", filed with USPTO May 4, 2016.

Solution Architecture-- Graph and semantic technology applied to master data management. Delivered data models and functional specifications including: bi-temporal data management, governance state machine, loosely coupled configurable workflow, semantic polyhierarchy, edge and vertex typing, Tbox and Abox inheritance, user experience. Information Models-- Ontologies and controlled vocabularies for: corporate resource and expense tracking, fixed asset management, identity management, business architecture, IT service management, IT cost accounting, IT operating model.Cloud management R&D-- Information model for cloud service management framework. Coordination of principal engineers working with standards bodies. Data model for corporate tracking of work on standards bodies. Collaboration on NIST ontology for Cloud Reference Architecture. ■ Invention in the field of data management -- "Network-based Real-time Distributed Data Compliance Broker" -- US Patent granted September, 2018 - US10084795B2; filed with European Patent Office July, 2015.

Concurrent planning and architecture roles in a matrix organization.Architecture-- Designed and operated process for engaging technology architects on large vertical projects. Designed and operated process for delivery of IT architecture principles, policies and standards.Project lifecycle governance and tooling-- Developed templates for architecture work products and made these required at gates in the corporate IT project lifecycle. Collaboration on IT Agile project methodology.Program lifecycle management-- Developed and operated process for initiating, vetting and governing 19 large IT programs.Fiscal year planning and budgeting-- IT infrastructure. Multiple years with programs and operations >$500MM annually. Developed techniques and tools for collaborative prioritization by senior management.IT internal supply chain management-- Designed IT infrastructure demand forecasting and fulfillment process, with training and change management. Designed and delivered tools for classifying and tracking actual resource usage for IT infrastructure. Developed process and information models for IT cost accounting.

New product evaluation-- Cisco Unified Communications. Technical project management with IT infrastructure architects and business unit product managers. Alpha and beta testing, early field trials, pilot deployments, adoption position statements, product requirements/roadmap influence. Evaluation of third party competing / complementary technology and products.Delivered "Cisco on Cisco" customer-facing web site documenting Cisco IT experience with Cisco advanced technologies. Built and managed global process to keep its content comprehensive and current monthly.■ Invention in the field of information security-- U.S. Patent No.: 7,158,776, Techniques for voice-based user authentication for mobile access to network services.

Tech lead, systems analyst, and developer, Student Administration Systems-- (10 years). Successful one-year transition from mainframe to Peoplesoft with Y2K deadline. PeopleTools, Unix, SQL, client-server, mainframe, IVR. Capstone IT technical job classification at SCU.Manager, Data Center Operations-- (5 years). Production data center. Accountable for people and infrastructure. In first year, halved errors and tripled throughput. New data center design and move.System administration-- (2 years). Mainframe, mini and desktop. Deployment, operation, maintenance, user support.