R. Stephen Gracey Email & Phone Number

Cleveland, OH, US

Cleveland, Ohio, United States

As a trusted full-service content architect, I work with clients to devise full-scale website strategies, including:* Content Assessment (content audits, strategy recommendations, heuristic evaluation) * Information Architecture (site structure, navigation and labeling, taxonomy and tagging, URL and breadcrumb design)* User and Content Experience (page.

Cleveland/Akron, Ohio Area

"Content Strategy...huh?" Writer and strategist in all things content. I'm a perpetual n00b, so you don't have to be! Let's chat.

Cleveland, Ohio, United States

Principal architect for the redesigned clevelandfed.org in Sitecore 9 (expected release 2022), including user and stakeholder research, all content modeling, innovative navigation experience, and site map design. Leading content migration of 40 years’ research content and manual construction of specialized pages. Collaborate with stakeholders to ensure.

Cleveland/Akron, Ohio Area

New title, same job, refocused on content design, architecture, experience, and effectiveness. Continuing roles: Principal manager of web analytics and content performance; Devise content strategy for website redesigns, including wireframing, writing and editing content, and defining technical requirements; Primary CRM business expert; Staff support for.

Cleveland/Akron, Ohio Area

Architect and implementer of strategies for performance measurement, collaboration, and social media. Builds and maintains a SharePoint environment for Executive Outreach, Public Official Outreach, and Project Management. Maintains access to the Bank’s social media channels, and analyzes performance of social and multimedia content. Regular speaker at.

Cleveland/Akron, Ohio Area

* Conducted first-ever user research and usability testing to during redesign of public website.* Led implementation of the Autonomy/Interwoven TeamSite content management system, designing content templates, establishing workflows, educating content providers, and devising * Oversaw transition to WebTrends javascript-based SmartSource Data Collector.

Cleveland/Akron, Ohio Area

Then 109 parishes comprising 25,000 members and clergy, all diocesan communication was by e-mail or US-mail, with minimal web presence, an outdated newspaper, and ad hoc data management. Clergy and lay leaders complained of information overload and lack of connection.* Reengineered all diocesan communication systems to improve connection among parishes and.

Cleveland/Akron, Ohio Area

Hired into Professional and Organization Development (P&OD) as a Senior Consultant. Rapidly promoted to Manager and trusted to manage critical programs and strategic, international projects.* Led successful overhaul of critical initial training for experienced new hires during rapid expansion. Grew programs from 15 to over 30 sessions per year, from 45.

Rochester, New York Area

Human Resources generalist, with emphasis on process facilitation, competency models, and training and development.

Rochester, New York Area

Hired to review the provisioning and repair processes and make recommendations for reengineering them. Served on special reengineering team to design new process around self-managing teams.

Rochester, New York Area

Wrote an assessment of the Xerox Information Management community worldwide. Worked on the installation of the Definity PBX at Xerox's El Segundo operations. Drafted the Global Vision for Information Management, as well as the CIO's presentation of it.

Mba, Computers & Information Systems

Bachelor Of Arts, French Language And Literature

Semester abroad: Tours, France; Language drill instructor, 2 years.

Bachelor Of Music, Voice Performance

User Experience Design

Cumulative GPA: 4.0. (No expected completion date. Have discontinued participation in the program because it has no emphasis on content.)

Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program