Rafael De La Cruz Sierra Email & Phone Number

Mexico City, Mexico

Mexico City, Mexico

Mexico City Area, Mexico

Mexico

Attend Client Operation meetings to provide technical support for Drilling Operations and Service Quality related issues. Besides, coordinate field personnel and planning logistics for daily operations and for upcoming jobs.- Primary customer contact and technical advisor for PEMEX, IHSA, and GSM, managing up to five drilling rigs simultaneously.- Created sales and resources forecast for short and long-term planning.- Persuaded customer to change drilling technology, resulting in exceeding the drilling penetration rate benchmark of the field in 40 %.- Planned, scheduled and update project activities at each stage in the project life cycle in order to fulfill client objectives and project KPIs.- Coordinated meetings with cross-functional teams to follow up projects deadlines and quality incidents.- Managed tool inventory to improve equipment utilization and optimize resource allocation.- Supported the deployment 5’s and Kaizen Lean tools

Veracruz Y Alrededores, México

- Created and implemented procedures for compliance with the Quality Management System.- Followed up service quality incidents until its closure for presenting monthly results to managers.- Performed field audits to verify the correct application of standards and procedures.- Generated tech alerts to increase quality awareness among employees.- Standardized tasks and processes to minimize quality incidents.- Performed Root Cause Analysis applying Ishikawa and 5 Whys’ quality methods.

Ciudad De México Y Alrededores, México

Execute, Monitor and provide Technical Support Remotely to Measurements and Logging while Drilling Operations (M/LWD). - Reduced job headcount on the well-site in 50% by remotely providing technical support to operators and. Jr. Engineers.- Monitored drilling parameters and proposed changes for increasing productivity and achieve client objectives.- Designed a Standard Work Instruction to systematically and efficiently check, program, and reutilize the drilling equipment.

Poza Rica,Veracruz, Villahermosa, Tabasco

Engineer in charge of MLWD Operations on the rig site. Execute job in compliance with HSE regulations and Service Quality standards.- Led a team for executing drilling operations in the well-site.- Trained Jr Engineers to decrease Service Quality incidents. - Generated FMEA reports for identifying equipment root cause failures.- Created lesson learned and best practices to capture practical knowledge and experience for avoiding future quality incidents

Master Of Science - Ms, Manufacturing Engineering

Dissertation: Simulation driven guidelines for rapid design maturation of assembly fixtures applied on remote laser welding process.

Bachelor Of Engineering (B.Eng.), Engineering Design And Manufacturing