As a Senior Project Manager - Scrum Master at Do it Best Corp., I manage and provide leadership to projects that contribute to the successful implementation of the ERP system for the finance department, impacting over 3,000 member and 500 employees. I improved project completion date forecasting by 50% by designing an analytic model within the project management office using best practices from the Scrum Agile approach.I have a background in meteorology and business, with 7 years of experience in sales, marketing, and customer service at AccuWeather, where I served as a subject matter and technical liaison, a product lead, and an account executive. I achieved a renewal rate over 95% for all accounts and achieved over 100% of expected quota by focusing on customer retention and through effective forecasting and pipeline management. I am currently pursuing a Master of Business Administration - MBA degree in Data Analytics at Purdue University Fort Wayne, to enhance my skills and knowledge in data-driven decision making and strategic planning. I am passionate about delivering value to customers and stakeholders by leveraging my domain expertise and skills in process improvement, project development, and Azure DevOps.
Listed skills include Gempak, Linux, Awips, Cpr Certified, and 17 others.