Rachel Steinberg Email & Phone Number

Media, PA, US

*Lead a team of proofreaders and work with the other QA Manager on day-to-day operations.*Update/create resources based on changing processes in this new department.*Train new proofreaders and assist current proofreaders where needed.*Proofread SEO copy and creative tasks (web specials, emails, social content calendars, etc.) as needed, using Microsoft.

*Performed CRM quality assurance checks for the PPC, SEO, and Social teams in the Integrated Media Department. *Helped create training materials and guidebooks, checklists, and more for this brand-new team. *Trained new auditing specialists on how to perform quality checks in Facebook Ads Manager, Google Ads, and Google Analytics.

*Mentored and led a team of copywriters and proofreaders—nine in total. *Helped update existing resources and create new ones for the department. *Actively participated in leadership meetings by asking valuable questions and contributing ideas on effective teamwork.*Helped create and lead various presentations, including department huddles. *Continued.

*Took on a dual role of proofreading and copywriting and was the first person in the department to do so. *Trained multiple copywriters and proofreaders for their first few months at the company. *Been a resource for team members, offering assistance whenever needed.

Malvern, Pennsylvania

*Crafted 500+ word SEO copy on topics ranging from car reviews and dealership spotlights to financing and service tips. *Crafted 1500+ word eBooks on topics like vehicle buyer’s guides. *Worked on non-automotive copy for wireless communication equipment sellers.

Malvern, Pennsylvania

*Edited 500+ word SEO copy for spelling, grammar, and syntax. *Edited 1500+ word eBooks for automotive dealerships on various topics—completed in word documents and Workfront Proof.*Followed compliance rules and Inbound stylization to ensure auto dealer clients were happy with their website copy. *Initiated creation of Inbound stylebook and collaborated on.

Narberth, PA

• Created/Managed the school’s Facebook, Twitter and Instagram pages:www.facebook.com/paacademyballetwww.twitter.com/paacademyballetwww.instagram.com/paacademyballet
• Designed flyers and take photos/video (using a Panasonic GH4 camera) when needed.

Swarthmore, Pennsylvania

*Researched marketing trends for spas.*Crafted and social media posts for Facebook and Instagram.*Performed various administrative tasks, like scheduling flights and typing out itineraries.

Conshohocken, PA

• Proofread NFL, NHL, and NCAA sports apparel on Adobe Illustrator CC for correct garment colors, logos, spelling, etc.
• Typed found mistakes into Microsoft Office for Mac.

Broomall, PA

• Edited different types of marketing materials (emails, webcasts, catalogs) for spelling and grammatical errors.
• Created word documented customer service calendars, table of contents, root lists for further proofing.
• Trained newly hired proofreaders on the company’s editing processes.
• Assisted Marketing Manager in day-to-day operations, i.e. archive catalogs, make copies, monitor expired webcasts, etc.

Upper Darby, PA

• Coordinated with outside internet marketing and advertising businesses for company promotions.
• Dealt directly with customers by telephone, responding promptly to their inquiries.
• Scheduled plumbing and HVAC appointments using ComputerEase.
• Performed miscellaneous clerical work, including recording and proofreading proposals using MarketSharp.
• Designed and prepared flyers in-house to be mailed to potential customers.
• Constructed email newsletters for company mailing list through Constant Contact.

Philadelphia, PA

• Researched and identified potential customers to market to.
• Composed social media updates for the company’s Facebook and Twitter accounts.
• Formatted lead inventory Excel lists.

Havertown, PA

• Conceptualized design of specific pages in the newspaper using Quark.
• Edited pages for grammatical/spelling errors using AP style.
• Compiled published articles to upload on Website using WebPub.

Philadelphia, PA

• Supervised the operation of the Computer Lab.
• Maintained orderly work area and kept equipment stocked.
• Assisted lab users with computer problems.