As an Operating Advisor, IT, I provide technology leadership and strategic guidance to enhance the value of Emergence's portfolio companies. My role involves offering critical insights during due diligence, developing and managing IT infrastructure and budgets, and supporting risk management and expense optimization. I am responsible for mapping industry landscapes, planning for growth through acquisitions, leading financial projections, and identifying new business opportunities. Additionally, I manage technology human capital to maximize revenue and work collaboratively with the firm's operating professionals to support strategic growth and success.

Head of Fintech | Global Enterprise Applications Leader | Driving Financial Systems TransformationI am leading a high-performing global enterprise applications team with a focus on optimizing key financial processes. My product teams focus on systems for Order to Cash, Procure to Pay, Record to Report, Revenue, and Financial Planning systems, delivering innovative solutions to drive operational efficiency and enhance financial performance.Strategic Technology Transformation: Currently, I am at the helm of our global financial systems transformation, leveraging my expertise to redefine and enhance our technology landscape. I lead the IT effort, collaborating closely with cross-functional stakeholders to ensure seamless integration and alignment with organizational goals.Saasification of Technology Portfolio: As part of my key initiatives, I am driving the Saasification of our technology portfolio to support the Chief Accounting Officer (CAO) and Chief Financial Officer (CFO) organizations. By implementing Software as a Service (SaaS) solutions, we unlock scalability, agility, and cost-effectiveness, empowering our finance teams to make data-driven decisions. My current portfolio of systems includes NetSuite, Zuora Revenue, Oracle EPM, Coupa, Concur, Kyriba, Gappify, Blackline, Avalara, Alteryx, Bravos, and Klarity.

Rippleworks Foundation brings the practical support social ventures need to scale faster and improve more lives.Rippleworks Projects: Rippleworks leads short-term, high-impact projects where social ventures tackle their top operational challenges by working closely alongside leading startup executives from top Silicon Valley companies (including Airbnb, Netflix, Google).Rippleworks Leader Studio: Rippleworks designs and delivers expert-led learning programs designed specifically for social venture leaders. Rippleworks partners with leading industry executives to run interactive, results-driven learning programs where leaders gain the critical skills they need so social ventures can deliver impact at scale.Rippleworks Capital: Rippleworks provides hard-to-find capital required for scale (grants and investments in the $1M-$3M range), and has distributed $40M+ to scaling social ventures since 2018.In 2020, Fast Company named Rippleworks one of the world’s Most Innovative Companies.PROJECTBurn Manufacturing’s state-of-the-art cookstoves cuts fuel consumption by more than half to reduce health risks and spending for East Africa’s urban poor, all while reducing deforestationI helped Burn build and execute a strategy for implementing a new ERP. Burn teamed with Rippleworks Expert Ravindra Sunku, who has scaled IT systems at high-growth tech companies such as Stitch Fix, Shutterfly, and Sling. Together, they:• Mapped Burn’s entire business to document business flowcharts of all processes• Created a comprehensive list of 80 critical requirements and 30 future requirements• Created a scorecard for evaluating RFPs from software solutions and implementation partners• Distributed RFP and prioritized 6 top proposals to demo and evaluate• Shortlisted 3 ERP solutions and negotiated prices, implementation plans

Brilliant Earth is an ethically sourced omnichannel luxury fine jewelry company headquartered in San Francisco with 22 retail showrooms across the United States Reporting to the CEO led the strategic roadmap for all things IT – End User Experience, Corporate IT, Showroom Infrastructure, Security (Cyber & Physical), Business Systems, Data Platform, and eCommerce EngineeringAs the first full-time employee of the newly established IT organization, built and lean and efficient team ground up to support and scale the organization Lead the IT readiness efforts for a successful IPO in September 2021Consolidated legacy HR applications unifying Hire to Retire reduced cycle time by 50%, enabled Oracle Fusion HCM integrated with ADP, BeneFix, HireRight & Empower in 5 months Executed implementation of Salesforce CRM for 350 users to improve sales efficiency and improved close ratesOversaw the Digital Transformation of WFM to Verint, fully integrated with HCM, Setster, Liveperson & Contivio providing real-time resource allocation.Reduced cycle time by 35% enhancing Transfer Order Automation for Product Transfer across the inventory grid with NetSuite, Fusion Planning, Snowflake, and DomoConceptualized the Enterprise Single Source of Truth data platform and integrated NetSuite, Google Analytics, Salesforce, and eCommerce leveraging Snowflake, Talend & Domo to drive Business Insights Scaled infrastructure for a 200% growth of showroom in 18 monthsEstablished the foundation for secure Zero Touch onboarding using JAMF, Intune, Automox, and CrowdstrikeMigrated all on-premise to the cloud for corporate collaboration and image rendering to BoxActivated Enterprise IAM solution with Okta and active 40 applications in 12 monthsDrove the Support Automation Strategy leveraging Workato and Bots reducing support requests for 4 key requests by 50%Established the Enterprise ITSM Platform across all business units unifying issue and change management for SOX compliance

Reporting to the CTO built and mentored a world-class IT team for End User Experience, Infrastructure, and Business SystemsEnabled business growth by scaling IT Business Systems (ERP, CRM) and Infrastructure ground up to support over 300% revenue growth from $650 Million to nearly $2 Billion to support over 10,000 employees globally Improved Employee Experience by implementing AI /ML powered for real-time support automation increasing FCR from 6% to 22%Created an IT Cloud First strategy, consolidated, secured, and optimized productivity applications by implementing the Enterprise Identity platform with OneLogin and 2FA with DuoManage the delivery of Global IT Support and services including vendor management, IT contract negotiation, and financial budgets Lead the management of computer networks and related environmentsResearch, recommend, and implement new technology to optimize and scale IT Infrastructure to support 300% growth globallyLead efforts to establish IT policy, process, and procedures; lead SOX initiatives in support of IPO readinessPartnered with Finance to select, scope, and implement new financial systems (ERP); build a team to support applications and development of a data warehouse for financial reportingCollaborate with other business leaders to establish strategic plans and objectives (Client Experience, Human Resources, Finance, Marketing, Engineering, Data Science/algorithms)Developed the strategic IT roadmap and leveraged emerging technology to achieve key business outcomes.Technology PortfolioDevOps – GitHub, AWS, SumoLogic IOps- Jira, Confluence, GSuite, Zoom, BlueJeans, OneLogin, ZScaler, JAMF, Freshservice, Workato, Moveworks.Ai, Productiv, Box, Oomnitza, Meraki, AlertMedia, WorkspaceONE, AppNeta, DuoData Platform – Talend, SnowflakeBusiness Systems – Workday, Oracle Fusion Financials, Greenhouse, Workforce Software, ZenDesk, BlueShift, AnaPlan, Hyperion Planning

Oversee the off-shore manufacturing, transportation, logistics and field installation of our Smart Lockers Established IT Infrastructure and Applications for productivity platforms, financial and customer support.

SmIoTa based in Silicon Valley is a startup in its stealth mode with a product/solution and working on an ecosystem before taking it to market. The product is agnostic to e-commerce business/ suppliers/services. Pursuing a vision with a passion to solve the 'last yard'​ problem of B2B/B2C e-commerce business. The prototype currently uses IOT/m2m technology, it creates a new category in smart appliance. The technology with new business methods and concept is quite disruptive and opens a whole new chapter in the next wave of internet (IoT), and smart appliance category offering customers in cost savings, time-savings, and super-enhancing 'Quality of Life'. The smart appliance serves as an e-commerce enablement platform for businesses/services.smIOTa is currently exploring early stage partnership.

Business Process Automation, ERP Platform Selection, Systems Integration and Implementation. Review current business operations and recommend best practices in a global manufacturing model with minimal tax exposure. Evaluate SaaS ERP applications for multi-org, multi-currency with integration to outsourced manufacture and e-commerce platformAccomplishments• Mapped global business operations process for product manufacturing, distribution and fulfillment• Manage the Software Selection process, evaluated Epicor, NetSuite, and Plex Systems, and selected Plex Systems• Project Manage Plex Systems implementation across all locations

Leading, managing, and supporting the company’s growing infrastructure, including overseeing the building and maintaining virtual clouds for the engineering organization/DevOps. Scaling IOps architecture, providing and maintaining necessary infrastructure to support software development, manage the network, security, and desktop support. Managed and support Enterprise Business Applications/CloudOps for Finance, Sales Ops, and HR.Current Key Projects• Enable SSO across all customer-facing external web properties • Implement Procure to Pay on NetSuite with Bill.com • Define an Enterprise IOps Roadmap to unify employee productivity tools• Implement a Global IT Support structure• Architect an Enterprise Access Management frameworkTechnology PortfolioDevOps – GitHub, Jenkins, AWS, Gerrit, Crowd, OpenAM/OpenDJ, Nagios, Hippo CMSIOps – Jira, Confluence, Exchange, BlueJeans, Google,ShoreTelCloudOps – NetSuite, SalesForce.com, Bill.com, Paylocity, Jobvite, Xactly, Celigo, ZenDesk, MindTickle, Training Rocket, Marketo

Senior executive leading Corporate Applications strategy and initiatives to achieve industry leadership in the personalized printing industry, enterprise print and manufacturing automation goals. Planned/executed business and operations strategy as a member of the IT leadership team reported to the CIO. Scaled the key IT applications footprint and scaled onsite-offshore support and development teams and strengthened the quality of service, timely delivery, and staff capabilities while improving reliability and reducing costs. Controlled annual $4.5 million budget and led 30 person organizationAccomplishments• Successfully integrated applications supporting 6 M&A events - Tiny Prints, Photochino, Penguin, ThisLife, My Publisher and Borrow Lenses enabling access for all employees on day 1 and all accounting functions within 30 days supporting the enterprise growth• Partnered with Enterprise sales operations team and Implemented end to end automation driving a 34% annual increase in 2014 in sales leveraging EBS and SOA framework for Quote to Cash cycle integrating with MES systems.• Customer Care operations roadmap project to select and enable Learning Management Platform on SABA to support training and eLearning for all across 5 locations with over 1500 users in 12 weeks supporting the Q4 ramp-up for 18% annual volume growth• Delivered the HR business partner roadmap initiative migrating all HR functions from Oracle EBS to Workday in 16 weeks, one of the fastest implementations of Workday driving a 85% user adoption in first 30 daysApplications Portfolio Oracle EBS R12, Hyperion EPM, Oracle BI, Oracle FCM, Workday, Apptus (SFDC), Jobvite(ATS), EiS, More4Apps, EDI, SABA (LMS), ADP, TrueIDM

Partnered with Executive staff and senior management and developed Enterprise IT strategy to support the 500% sales growth. Provided critical direction and leadership for a fast paced engineering and manufacturing organization for factory automation, field installation network infrastructure, enterprise applications, corporate IT and data center operations across all 10 global sites.Accomplishments• Established enterprise agreements for key software solutions and successfully negotiated renewal terms saving the company over $500k• Managed a successful Global implementation of Agile 9.3 PLM & ePDM to 250 users in 4 regions including data migration from PTC-Windchill and integrated to Oracle EBS R12 dramatically reducing BOM errors in EBS by 99% and 100% compliance of change control approvals • Selected Applicant Tracking System (ATS) and implemented iCIMS with web integration. Entire project from selection to implementation completion was done in 6 weeks supporting the cycle time reduction of apply to hire process by over 40%• Deployed KACE IT Asset tracking in US sites driving all hardware tracking, software standardization and image deployment increasing customer satisfaction to a 75% rate with no new staff increaseTechnology PortfolioOracle EBS R12 Agile 9.3 (PLM), OBIEE and UPK, ePDM (CAD Vault), Saleforce.com (SFDC), iCIMS (ATS), xFRACAS (Reliability Software), Sigma Quest (Genealogy)& SharePoint

Responsible for building IT Business Applications and Infrastructure ground up taking it from a small business supporting 40+ employee to enterprise class supporting over 300+ employees in 3 locations. Maintained a low cost support model with small onsite team leveraging off-shore and low cost outsource partners. Built of team of 12, ground up to support the overall applications & infrastructure globally Accomplishments• Managed and implemented Oracle 11i with EDI integration to 3 partners in 12 weeks in a hosted environment, on time and on budget under $1 Million • Negotiated a 30% reduction in software licensing costs and over 40% in desktop/laptop acquisition costs • Delivered a key operations roadmap initiative and successfully migrated from Oracle PLM and to Agile Advantage driving 100% user adaption and reducing the NPI cycle time by 10%• Managed data center build out, enabled server, storage and CDN infrastructure to support end consumer facing applications ( NFL Red Zone) (over a million users) with high availability architecture.• Implemented centralized engineering systems for source control, bug tracking, project management and document collaboration from several disparate and dispersed systems.• Managed the M&A process to migrate the Sling Media Oracle 11i migration to EchoStar Oracle 11i platform.Applications Portfolio Applications: Oracle EBS R11i , Oracle BI, BI Apps, EDI, Oracle PLM, Agile Advantage

Responsible for architecture and implementation of business system integration for e-Commerce, ERP, CRM and other corporate solutions Accomplishments• Managed and implemented ERP, CRM and B2C web Store applications with partner integration in 8 weeks o ERP - With Distribution, Fulfillment and base Financials using QAD-MFG/PRO including partner integration with outsourced Manufacturing and Fulfillment Centerso Web-Store - with Credit card integration with Cybersource using QAD -CSS o CRM -for Customer Support and Technical Support using RightNowApplications Portfolio Applications: QAD-MFG/PRO, QAD-CSS, Rightnow, Agile, CyberSource, Bill Me Later

Responsible for managing a team of SAP & EAI support analysts and developers supporting partner integration, human resources and corporate servicesAccomplishments • Successfully managed systems Merger and Acquisition process integrating complex business systems between Handspring to Palm solutions with limited systems down time• Developed specifications and technical requirements to integrate TIBCO and SAP- Business Connector using XML messaging to enable EDI transactions• Managed a software assessment project evaluating SAP and PeopleSoft for human capital management initiative.Applications Portfolio Applications: SAP, TIBCO

Managed outsourced development & support team, created a new team and brought development in-house. Managed global support and implementations of all business systems Accomplishments • Architected and deployed Carrier Integration Infrastructure that tightly integrates data transfer from manufacturing, distribution and repair operations to several mobile carriers for smartphone. • Managed multiple software selection initiatives for planning and human resources• Established the EDI infrastructure and deployed integration with major retailers, distributors to support orders, shipments, billing and sell-thru.• Managed several Oracle ERP rollouts to support financial and distribution operations in Japan, APAC and EMEAApplications Portfolio Applications: Oracle R11, PeopleSoft 7, Ceridian, webPlan, Remedy, TIBCO

Lead, managed multiple application implementation and enhancement projectsAccomplishments >EthincGrocer.com - Developed the architecture of the distribution integration on Oracle R11i, Yantra Distribution for multiple e-commerce storefronts distributing ethnic groceries with a nationwide fulfillment network.> ActionAce.com- Managed and implemented - e-commerce integration with InterShop storefront with distribution and financials integration with Oracle ERP R11.0.3. This was the fastest ERP implementation for KPMG 12 weeks from start to launch.> JDSU -Implemented Oracle R11.0.3 Service modules for Intercompany repairs.> Logitech -Managed and implemented Global Distribution and Supply Chain systems on Oracle R11.0.3 in US, APAC & EMEA regions, for manufacturing and retail distribution computer peripherals.>OnCommand -Implemented Distribution and Service systems on Oracle R11.0.3 for pay television on Oracle.> Merant -Implemented and supported Service applications on Oracle R10.sc for Software Telesales and support >GE Capital -Implemented distribution and repair systems on Oracle ERP R10.7

Provided Technical Support for Order Management and Distribution Applications for release -9.6, 10.4-.2, 10.7, 10 Sc, 11.0.3.