Richard F. Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

• Provide comprehensive HR support to employees and managers, addressing day-to-day inquiries and issues.
• Collaborated with department managers for recruitment skills needed for job postings.
• Manage the onboarding process, including processing new-employee paperwork into PeopleSoft, management software and other various duties assigned.
• Processed new hires by collecting I-9 forms, conducting background checks, and handling all necessary paperwork. Lead meetings and training sessions, interpret laws, apply HR policies.
• Process and file employment forms related to disciplines, terminations, USERRA, FMLA, Long Term Disability, leave of absence management, ADA, and retirements. Collaborate with third-party vendors on pay raises.
• Controlled Pageup state recruitment management system for effective candidate tracking.

Remote

• Designed and implemented international onboarding system, increased team production by 40%.
• Revamped landlord access system, achieving a 40% time savings for the team.
• Outperformed ticket inquiries by 15% and exceeded target client satisfaction score by 10%.
• Efficiently processed global monthly onboarding of 300 plus candidates, and 100+ tickets daily.
• Collaborated with department managers for recruitment competencies on job postings.
• Proven ability to manage and deliver several competing projects on time, in addition to daily duties.

Richmond, VA United States/ Remote

• Managed loan origination for U.S.A. Small Business Administration (SBA), Including contract negotiations, provided interpretation of regulations and policies to clients to finalize all loan processing documents.
• Executed SBA 7a loan examination and strong organizational skill of account tracking of missing origination and closing document as needed for contract enforcement.
• Strong negotiation with clients through email, person and phone on all loan documents.
• Excellent customer service, claims examination and process, data entry and communication
• Coordinated loan orders for disbursements, modification, renewal and payoffs within set deadline.
• Collected and processed wire, cash, check, audit loan payments, including cash handling management.

Richmond, Virginia, United States

• Provided daily positive 1:1 client services, problem and conflict resolution with diverse client and collaboration with teams of educators and parents.
• Assisted with positive coping skills not limited to behavioral, communication, physical, emotional and disability needs.
• Successfully developed conflict strategies to overcome daily challenges.
• Complete monthly administrative reporting and additional as needed.

Richmond, Virginia Area

• Successfully exceeded past due collections by 10%.
• Exceeded required documents processing completion goal by 10%.
• Increased department completion rate of Federal Aid documents by 50%, developing detailed client instructions process.
• Interpret and applied complex Federal Aid to all applicable accounts and any conventional loans.
• Effectively handled case management on account data entry for administrative tasks and goals.
• Verified, compiled data, resolved discrepancies prepared required documents, apply for financial aid, negotiated and sold various financial loan products.

Bachelor Of Science (Ba), Paralegal Studies, Deans List 2015

Activities and Societies: Legal writing and law application to casesBachelor's of Paralegal Studies

Associate Of Arts (A.A.), Paralegal Studies

Studied law application