Ryan N. Email & Phone Number

Tillamook, Or, Us

LLM AI Solutions: Experienced in integrating Azure Bot Services to develop intelligent, conversational AI that elevates customer engagement and experience.Cloud Architecture: Skilled in designing robust cloud infrastructures using Microsoft Azure, aligning them with organizational goals and technology standards.AI and Machine Learning Expertise: Proficient in building and deploying AI models with Azure Machine Learning and Databricks, enhancing analytics and predictive capabilities.Coding: Utilized Python for AI-powered coding, significantly improving development efficiency and accuracy.Innovative Approach: Continuously exploring and integrating emerging AI technologies and algorithms to maintain a competitive edge.Leadership and Collaboration: Adept at leading cross-functional project and mentoring colleagues in cloud and AI best practices to foster an environment of learning and growth.

As the Power Platform Manager at Tillamook County Creamery, I'm at the intersection of innovation, leadership, and community-driven values. I empower teams to develop solutions leveraging Microsoft Power Platform's capabilities. We create apps and automated processes that enhance efficiency and resonate with Tillamook's commitment to quality, stewardship, and connection. By aligning technology with our core values, we're not just transforming the way we work; we're reinforcing what makes Tillamook a leader in the industry.Leadership & Strategy: Leading a talented team of developers and analysts, I ensure that our solutions align with the company's goals and industry best practices.Development & Implementation: Utilizing Microsoft Power Platform, I oversee the creation and deployment of custom apps tailored to specific business needs, leveraging Power Apps' low-code platform.Automation & Efficiency: With Power Automate, I streamline various business processes, eliminating manual tasks and creating more time for value-added activities.Collaboration & Training: I foster a culture of continuous learning and collaboration, providing training and guidance to both team members and clients, ensuring that they are well-equipped to leverage our solutions.

Application Development: Specializing in Power Apps, I create tailored applications that simplify complex processes and provide intuitive interfaces for end-users.M365 Integration: I integrate Microsoft 365 services to provide seamless collaboration across SharePoint, Teams, Outlook, and other platforms, enhancing organizational connectivity.Process Automation: Utilizing Power Automate, I design workflows that automate repetitive tasks, allowing teams to focus on value-added activities.Solution Architecture: I play a key role in defining and implementing the architecture of solutions, ensuring scalability, security, and alignment with business objectives.Mentorship & Collaboration: As a senior member of the team, I mentor junior & citizen developers. Collaborating and teaching those in the IT department and other departments at TCCA

As the M365 and Power Platform Administrator at Tillamook, I've embraced the challenge of managing, innovating, and securing various Microsoft technologies. My role has been pivotal in transforming how our organization operates, leveraging low-code applications like Logic Apps, Power Apps, Power Automate, and overseeing the Microsoft SCCM and Intune environment.Responsibilities:M365 Administration: Managed and optimized the Microsoft 365 environment, ensuring seamless collaboration, communication, and productivity across the organization.Low-Code Development: Introduced and implemented low-code platforms such as Logic Apps, Power Apps, and Power Automate, enabling custom solutions that address unique business needs.SCCM & Intune Management: Oversaw Microsoft System Center Configuration Manager (SCCM) and Intune, providing centralized control and management of devices, updates, and policies.D365 Security Support: Supported Dynamics 365 (D365) security, ensuring robust protection and compliance with industry standards and regulations.Process Automation & Efficiency: Created and maintained automated workflows that streamlined processes, reduced manual efforts, and added value to different business functions.

Tillamook

SharePoint Management: Administered and maintained both SharePoint Online and SharePoint 2010, ensuring optimal performance, security, and user accessibility.Migration Leadership: Successfully completed a significant migration from Skype for Business to Microsoft Teams, enhancing communication and collaboration across the organization.SharePoint Modernization: Led the migration from SharePoint 2010 to SharePoint Online, a crucial step in our digital transformation journey, aligning with modern best practices and adding new capabilities.User Training & Support: Provided ongoing support and training for end-users, empowering them to effectively leverage SharePoint and Teams for their daily needs.Compliance & Security: Ensured that all SharePoint sites met compliance requirements and implemented security measures to protect sensitive information.

Portland, Oregon Area

As a Helpdesk Technician at OHSU Foundation, I serve as a frontline supporter of technology, ensuring that staff and stakeholders have the tools and resources they need to succeed. My role is vital in maintaining the smooth operation of technology systems and contributing to the Foundation's mission of advancing healthcare, education, and research.Responsibilities:Technical Support: Provide prompt and effective support for hardware, software, and network-related issues, prioritizing and resolving tickets to minimize downtime.User Assistance: Assist users with technology-related inquiries, offering guidance, troubleshooting, and training to ensure they can leverage technology effectively.System Maintenance: Perform regular system checks, updates, and maintenance to ensure optimal performance and security.Documentation & Reporting: Maintain accurate records of issues, resolutions, and user interactions, contributing to continuous improvement and knowledge sharing.Collaboration: Work closely with IT team members and other departments to ensure cohesive support and alignment with organizational goals.

Greater Salt Lake City Area

As a Computer Support Specialist in Radiation Oncology at Huntsman Cancer Institute, I play a multifaceted role, supporting critical systems such as Mosaiq, managing A/V backup, and providing direct technical support to the CEO. My contributions are focused on enhancing the efficiency and effectiveness of technology across various aspects of the Institute's operations, including patient care, research, and executive functions.Responsibilities:Radiation Oncology Support: Manage and support the Mosaiq system, an essential tool in radiation oncology, ensuring optimal performance and alignment with clinical needs.A/V Backup Management: Oversee audio/visual backup processes, safeguarding important data and ensuring accessibility when needed.Executive Support: Provide personalized technical support to the CEO, enabling seamless communication, collaboration, and strategic decision-making.Clinical Collaboration: Work closely with oncologists, radiologists, and other healthcare professionals to provide technology solutions tailored to their specific needs.System Maintenance & Security: Implement regular updates, maintenance, and security protocols, adhering to medical standards and regulations.

Greater Salt Lake City Area

Team Leadership: Managed and mentored a diverse team, fostering a positive work environment and encouraging professional growth.Customer Experience: Ensured exceptional customer service by maintaining quality standards, addressing concerns, and creating memorable experiences for every customer.Operational Management: Oversaw daily operations, including inventory control, scheduling, and compliance with health and safety regulations.Store Growth: Grew store sales through enhanced customer experience and improved store cleanliness.

As an Apple At Home Advisor, I have the privilege of representing one of the world's most innovative technology brands, all from the comfort of my home. My role involves providing exceptional support to Apple customers, troubleshooting issues, and offering personalized guidance to enhance their experience with Apple products.Responsibilities:Customer Support: Serve as the first point of contact for Apple customers, addressing inquiries, concerns, and providing product information.Technical Troubleshooting: Assist customers with technical issues related to Apple products, identifying problems and guiding them through step-by-step solutions.Product Guidance: Offer personalized recommendations and guidance on Apple products and services, tailoring advice to individual needs and preferences.Remote Collaboration: Work effectively from a remote environment, utilizing communication tools to interact with customers and team members.Continuous Learning: Stay up-to-date with Apple's ever-evolving product line, policies, and procedures to provide accurate and timely support.

Anchorage, Alaska Area

Greater Salt Lake City Area