• Development and implementation of PR and marketing strategies.• Managing marketing budgets.• Identifying target markets and how to communicate with them.• Event Coordination from start to finish all aspects.• Site Inspections, educational visits for tour operators, incentive groups and individual clients.• Representing the brand at Tourism Indaba local and International• Overseeing social media• Exploring ways to improve existing services to increase profitability• Project managing, coordinating and supervising private functions and The Grand events.• Managing and directing of staff• Maintaining and developing client relationships• Attending social and networking events

• Maintain and develop organisational culture, values and reputation in its market and with all staff, customers, suppliers and partners.• Reporting to shareholders on organisational plans and performances.• Recruiting and selecting of staff members.• Directing all hotel services, including front-of-house (reception, concierge, reservations) food and beverage operations and housekeeping.• Managing budgets and financial plans as well as controlling expenditure...• Dealing with customer complaints and comments.• Arranging of all events and functions from start to finish. • Supervising maintenance, supplies, renovations and furnishings.• Management of all other properties within the Village Lodge portfolio.

• Management and rentals of all properties in portfolio.• Advertising and marketing of properties and services offered by company.• Arranging site inspection visits for potential buyers.• Acting as a concierge services and putting together personalised holiday packages (flights, accommodation, entertainment, transportation act)• Meeting deadlines and prioritising tasks.• Development of new business and maintaining relationships with existing clients.• After sales support such as, furniture assistance, sourcing required tradesmen, and maintanace.

Managing and motivating a team to increase sales and ensure efficiency.• Managing stock levels and making key decisions about stock control.• Analysing sales figures and forecasting future sales volumes to maximise profits, interpreting trends to facilitate planning.• Dealing with staff issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as organising training and development.• Ensuring standards of quality, customer service and health and safety are met.• Responding to customer complaints and comments.• Organising special promotions, displays and events.• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.• Record all activity on Match Maker database.• Relationship Management (Managing relationships with both client companies and candidates).• Look for innovative ways to contact new candidates – (advertising), as well as keeping up to date with old candidates (mail outs).• Business development calls, CV’s submission, Client visits.• Learn and become a recognised expert within the recruitment industry.• Initiating changes to improve business.• Dealing with sales when required.• Researching new ranges for stores