Ruben D. Apgar, Dnp, Apnp, Mshcm Email & Phone Number

Wauwatosa, Wisconsin, United States

Milwaukee, Wisconsin

Milwaukee, Wisconsin

• Supervised the productivity of all areas within the Emergency Department to ensure integrity, accuracy, and security of all financial data. • Provided guidance to frontline staff to ensure optimal efficiency and promoted a strong productive team environment• Daily management of Patient Access staff responsible for patient registration, scheduling, and financial clearance to increase cash flow through accuracy of registration data

Ridgewood, Nj

• Managed operational functions/work processes at the Practice in collaboration with the Chief Operating Officer to ensure delivery of the highest quality services to all patients of the practice• Supervised operational processes to ensure compliance with established billing procedures and prompt collection of fees for services. Reviewed patient charges daily. Reconcile services rendered with charges to ensure that charges were applied to applicable accounts. Maintained a private pay collection ratio consistent with current targets• Actively participated in the budget process. Managed financial resources, materials and supplies prudently to ensure budgetary compliance. Managed human resources effectively to maintain productively levels and appropriate staffing levels to control overtime usage

Ridgewood, Nj

Morristown, Nj

• Assisted Finance department personnel in implementing accurate billing practices to maximize revenue• Effectively managed the day-to-day operations of the center including a staff of 15 full-time employees• Spearheaded Six Sigma projects that enhanced workflow, throughput, and new work processes in the department• Monitored all purchases of the department including new equipment to calculate return-on-investment

Morristown, Nj

• Ensured daily billing reports were accurate and all department charges processed timely• Resolved account discrepancies and processed adjustments or refunds accordingly• Trained all new and existing staff on clinical EHRs and provided ongoing training for new modules

Doctor Of Nursing Practice (Dnp), Adult Primary Care

Advanced Practice Nurse Practitioner (Apnp), Adult Health Nurse/Nursing

Master'S Degree, Nursing Science

Master Of Science (Ms), Health/Health Care Administration/Management

Activities and Societies: Cum Laude

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: Summa Cum Laude

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities