• Reached 102% of sales quota in 2023 and in previous years. Won many Sales Awards and several Presidents Club trips for Top Sales Segment.• Launched Veeam's Cloud & Service Provider program in Latin America & Caribbean, growing it into a $2 M business unit in 2 years, selling BaaS, DRaaS, SaaS, PaaS solutions for data security, data recovery, data mobility, to the partner eco-system in Latam and Caribbean, in Spanish, Portuguese and English• Penetrated key regional accounts like America Movil, Telmex, IFX Networks, Alestra, Kio Networks, HPE, among others• 30%+ year over year growth, by delivering live trainings and webinars on: Strengthening Ransomware Protection, BaaS/DRaaS for Data Protection, High Availability using AWS, Azure, Google Cloud, and Data Centers• Managed entire sales cycle (prospecting to close), leveraging competitor strengths & weaknesses. • Expert use of Salesforce, on-boarded Service Providers, trained Distributors, and new Reps.

• Managed support renewal sales for all accounts in Latin America (LAM), EMEA, as well as a portion of NAM renewals, exceeding my quota of $18.8 M, at 110 % of quota, equal to $20.7 M, in renewal sales of solutions for Utility, Power and Communications companies, including: Asset Management, Energy Analytics, Risk Management, Mobile Workforce Management and Network Management solutions. • Inherited a $130 M backlog of outstanding invoicing in LAM. Completely cleaned up this backlog, negotiated deals that were attainable and brought LAM completely back to up to speed, leaving all accounts functioning and ahead of quota at the end of Q2 by closing an additional $177K from Q3 in Q2. • Daily interactions with clients (in Spanish, Portuguese and English) to assess changing needs, up-sell and cross-sell products, and to negotiate renewal contracts and client objections, requiring regular engagement with Legal, Finance, the extended sales organization, support teams, and key stake holders and upper management. • Extensive use of SalesForce.com CRM for all opportunity activity, through deal closing; provided deals and providing weekly forecasts. • Provided management and all 3 regional teams with weekly updates on progress as well as managing required follow-up from Legal, Finance and executives to get past any road blocks. Also provided revenue forecasts weekly and monthly. • Assisted Finance and Support teams, in resolving non-payment on overdue invoices as well as escalating issues as needed. Negotiated contract co-terminations, and contract legal assignments, legal name changes of clients due to mergers and acquisitions.

• Promoted from Executive Recruiter to Education Solutions Manager in their TeleSpeech Division (VocoVision). Helped get this new division up off the ground from zero with no customers, to a successful, profitable division in less than a year, with a quota = $1.5 million for CY 2013. • Sales responsibilities include: cold calling, lead generation, lead follow up, delivering online demonstrations of TouchScreen TeleSpeech solutions, service rate negotiation, assessing specific skills needed from the Speech Language Pathologists (SLPs) (Spanish & English), training Account Executives on TeleSpeech sales techniques, product positioning, negotiating contractor rates. • Recruiting responsibilities included: recruiting nationally for bilingual/monolingual Speech Language Pathologist, Physical Therapists, Occupational Therapists, School Psychologists, assessing levels of Spanish fluency • Strong competency in Microsoft Office, Cosmos CRM, internet research, leveraging social media for leads and relationship building .

• Managed sales pipeline of Interactive Intelligence's enterprise SaaS solutions for Unified Communications, IP Telephony, Business Process Automation, Content Management, Workflow and Contact Center solutions, through partner relationships, professional association meetings, online networking, social media and prospecting / cold calling• Sold SaaS, Cloud-based, on-premise, managed services and end user products• Penetrated new accounts in Healthcare, Insurance, Collections, Financial Services and Legal Services vertical markets• Obtained certification for: Microsoft Unified Communications Sales Specialist.

• Level 3 acquired Global Crossing in 2009• Managed new business sales of collaboration solutions including Microsoft OCS (Office Communications Server), Cisco WebEx and Global Crossing's proprietary SaaS collaboration solution• Created an $11 M sales funnel in 7 months penetrating enterprise accounts like: Delta, FedEx, Lenovo, NetApp, World Fuel, Aeromexico, Fujitsu, and Amadeus, among others• Obtained Certification for Global Crossing Collaboration Sales Specialist.

• InterCall acquired Genesys in 2008• Attained 101% 2007 quota ($1.42Million) in a territory that had been under-quota for the past 2 years• Managed new business sales of Genesys' Unified Communications & Collaboration SaaS solution to the F500 market prospects• Created 23% growth of new account solution adoption, monthly recurring revenues goals• Expert use of SalesForce for sales funnel management, contact management, sales forecasting and marketing campaigns.

• Managed sales pipeline of Enterprise Content Management Server solution into in 4 Microsoft Districts in the Southeast US, as well as sales of Commerce Server and BizTalk Server Solutions into the enterprise markets• Expert opportunity pipeline management with Siebel, focusing on Global, Major and Strategic Accounts• Managed a team consisting of a Systems Engineer, Inside Sales Rep and Partner Account Manager• Tight engagement with Accenture, Plumtree, Extreme Logic, Plural and IntelliNet• In OEM role, managed 4 Sales Reps covering the Southeast; trained National Distributors and customer's direct sales teams on product sales strategies, Anti-Piracy, licensing, Microsoft Incentives• Managed multi-national OEM accounts like Compaq, Hewlett Packard, Dell, Acer, IBM, Unisys, Apple, DTK• Negotiated the licensing agreements for all Microsoft OEM software and hardware; managed a $1.2 M marketing budget.