Rubi Joshi Email & Phone Number

India

Gurugram, Haryana, India

- Freelance writer specializing in operations strategies.- Expertise in crafting insightful articles for businesses seeking operational excellence, corporate practices, cognitive science and psychology.- Active writer on Medium.com with approximately 500 dedicated followers.- Provides in-depth analysis and practical advice on operations management.- Offers actionable recommendations for optimizing processes, implementing agile methodologies, and utilizing productivity-enhancing tools.-Help clients with brand promotion through articles, blogs, posts, newsletters and presentations.-Committed to delivering well-researched, informative, and engaging content to help businesses thrive.

Gurugram, Haryana, India

-Led the pilot team during the initial phase, optimizing training, process flow, and daily operations.-Assessed training performance, generated quantifiable evaluation reports, and devised effective assessment plans.-Employed Lean Sigma and Agile methodologies to continuously enhance processes, fostering a culture of efficiency and improvement.-Utilized SLA Management tools such as Looker and JIRA for data-driven decision-making, contributing to more informed strategic choices.-Collaborated closely with senior leadership on multiple projects, leveraging tools like Scrum, Gantt Charts, Kanban Boards and Kaizen Models for optimizing team performance and adaptability to changing demands.

Gurugram, Haryana, India

-Led and managed a team of new and seasoned analysts and SME's.-Optimized various processes, meticulously documenting each step with corresponding supporting details.-Gracefully handled the workflow management using data-driven approach utilizing Atlassian's Jira, interactive google scripts, and proprietary software, thus reducing manual efforts by 20% for individual analyst and 45 minutes per day for Team Leads.-Developed a comprehensive interview and assessment template to ensure consistent recruitment, performance evaluation, and operational excellence across the team.

Gurugram, Haryana, India

-Underwrote US Residential Mortgage loan files to determine borrower risk and eligibility based on investor and regulatory compliance. -Provided risk opinions on the credit worthiness of the applicants using quantitative and qualitative analysis. -Regularly audited the loan files to ensure they adhere to agency guidelines and government regulatory standards.-Maintained highest productivity numbers exceeding monthly targets by 30% with 99.99% accuracy(highest permissible system figure) -Served as a central point of contact for team members regarding complex files and escalated issues

Gurugram, Haryana, India

-Performed early detection, prevention and minimisation of losses through review of suspect transactions as generated by transaction monitoring systems for the largest ecommerce website.-Completed research, analysis and documentation of account activity and used analytical judgment to determine appropriate actions that removed or minimised fraud exposure. -Handled confidential information in accordance with the privacy policies.-Recognised as a problem solver with some out of the box fraud detection ideas and a person of high integrity with attention to detail.

Nainital, Uttarakhand, India

In a small town like Nainital, where online delivery was quite a new concept and included high shipping costs and the clothes were overpriced due to its status of being a "tourist place", I started an online business for selling clothes and accessories using Whatsap/Facebook as a platform so that not only the tech friendly youngsters but also not-so-tech-friendly and "still scared to shop online" older people could easily chose from a variety of new clothes/accessories at affordable rates.Managed inventory control of all mercahndise.Managed a team of 5 and researched for new and current trends that could help business in succeeding and offered client satisfaction.Hosted gatherings locally for the purpose of networking and introducing our merchandise to a broader audience.

Bachelor Of Engineering - Be, Civil Engineering

Senior Secondary, Science

Secondary

Pre Primary, Kindergarten