Rubina Bhola, Mba Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Directed analysis of employee engagement survey results, translating insights into actionable strategies, collaborating cross-functionally for targeted organizational improvements. Executed initiatives enhancing.
• Spearheaded an engagement committee to improve employee satisfaction through activations around wellness, diversity and inclusion initiatives, social events, and recognition programs resulting in a 12% increase in.
• Enhanced communication channels through routine townhalls, career fairs and newsletters; promoted transparency to share business results, review critical issues, and celebrate achievements; resulted in culture and.
• Redesigned the supply chain internship program by supporting in recruitment and selection of candidates, identifying critical development areas, collaborating with internal stakeholders, routine check-ins, and.

Toronto, Ontario, Canada

Schulich School Of Business

Greater Toronto Area, Canada

• The ShopHERE program helped 50,000 Canadian small businesses affected by Covid-19 get online by 2021 through creation of online storefronts and dedicated marketing support.
• Mentored and educated up to 15 small business owners weekly to shift sales online through organization of logistics and materials for each meeting, creation of marketing campaigns and adoption of new technologies.
• Provided post-launch website support by educating business owners on navigating the Shopify platform, utilizing Google and Facebook marketing tools, and implementing SEO; customer traffic amplified by at least 20% for.
• Revamped and presented performance improvement strategies to Director of MBA Program, in which expectations were exceeded, and an A+ grade was received.

155 Wellington Street West

• Revolutionized new employee onboarding with comprehensive sessions, facilitating a seamless assimilation into company culture and environment, leading to a 15% reduction in new hire turnover and heightened employee.
• Enhanced Director's efficiency by 40% through expert management of emails, event coordination, calendar scheduling, travel logistics, and expense reporting, optimizing operational workflows and productivity.
• Strategically orchestrated robust communication strategies, maintaining consistency in internal and external messaging to fortify values, oversee media interactions, and safeguard brand integrity. Resulted in.
• Pioneered monthly engagement initiatives like roundtable discussions, product demonstrations, and educational events in collaboration with business partners, culminating in a remarkable 25% surge in employee.

Toronto, Canada Area

• Engaged with clients in retail branch and delivered service experiences by completing transactions and identifying opportunities for advice, solutions, digital enablement and partner introductions in the first rotation.
• Partnered with RBC's charitable partner, Scarborough Women’s Centre, to implement social media strategies and workshops in order to grow its online traffic by 30% in the second rotation.
• Coached specific business groups in planning and implementing customer relationship management (CRM) campaigns in the sales and channel strategy team at head office; increased sales leads by 25% and customer.

Markham

• Documented calls, dispatched work order requests using CRM database, and evaluated customer interaction details to explore issues, cultivate potential solutions, track requests, and maintain high-quality service while.
• Attained the role of designated point-of-contact by consistently demonstrating high communication proficiency, attention to detail, and effective probing and problem-solving skills, leading to the initiation of.
• Collaborated in meetings with key stakeholders to combine feedback and develop strategic recommendations, resulting in the implementation of streamlined protocols and processes, leading to a significant reduction in.

Innovative Thinking, Business Administration, Management And Operations

Master Of Business Administration - Mba, Strategic Management & Sustainability

Activities and Societies: • President of Schulich’s Association of Management and Organizational Studies • President of Schulich’s Open.

Bachelor Of Commerce - Bcom, Marketing