Ruby Arellano, Csp Email & Phone Number

Raleigh, Nc, Us

- Ensure internal teams are set up for success by maintaining integrity of erecruit, Oasis (Webster bank payroll platform), and SENSE data & automations- Manage Customer Success Specialist team; ensure success in process improvement efforts - Consult in client-specific projects utilizing historical context and a technological mindset- Review processes, data, and conduct audits to ensure that payroll, reporting and employee relations support to Greene candidates and contractors working with our client are conducted effectively, efficiently, and in accordance with outlined procedures; suggest improvements as appropriate- Oversee the review and approval all RFP and delivery order (contracts) budgets and provisions- Manage the day-to-day of overseas consultant regarding erecruit SQL database needs & issues- Prepare client reporting and PowerPoint presentations monthly and quarterly; additional reporting as needed

- Supported leadership by investigating and identifying possible solutions to client driven invoice, billing, or operations request- Consulted in client-specific projects utilizing historical context and a technological mindset- Lead special process improvement efforts- Reviewed processes, data, and conducted audits to ensure that payroll, reporting and employee relations support to HRD candidates and contractors working with our client are conducted effectively, efficiently, and in accordance with outlined procedures; suggested improvements as appropriate- Reviewed and approved all RFP and delivery order (contracts) budgets and provisions- Collaborated with client biweekly to track budget spending and upcoming contract modifications- Ensured high data integrity by monitoring erecruit and SENSE report results (weekly and monthly); followed up with appropriate team members on discrepancies identified- Supported internal and external audit activities, ensuring timely responses and recommended process enhancements- Prepared client reporting and PowerPoint presentations monthly and quarterly

- Review processes, data, and conduct audits to ensure that payroll, reporting and employee relations support to HRD candidates and contractors working with our client are conducted effectively, efficiently, and in accordance with outlined procedures; suggest improvements as appropriate- Ensure high data integrity by monitoring erecruit and SENSE report results (weekly and monthly); follow up with appropriate team members on discrepancies identified- Facilitate training agendas and training of new internal team members- Support internal and external audit activities, ensuring timely responses and recommended process enhancements- Support leadership by investigating and identifying possible solutions to client driven invoice, billing, or operations request- Identify and build engagement opportunities through both SENSE and Sharepoint for 300+ contract employees; review survey results and draft summaries for leadership review and analysis- Complete cross-training and perform regular tasks in multiple areas including payroll, onboarding, reporting, and basic employee relations support- Review engagement survey results and draft summaries for leadership review and analysis- Prepare client reporting and PowerPoint presentations monthly and quarterly- Lead special projects and process improvement efforts- Create and update Standard Operating Procedures for the Recruiting, HR Coordinator, and Employee Relation Specialist teams using Microsoft Word

- Provide internal and external reporting review and support, serve as a resource for process-improvement tasks, training, and special projects- Draft and coordinate email and text communication to 300+ contract employees- Complete cross-training and perform regular tasks in multiple areas including payroll, onboarding, reporting, and basic employee relations support- Monitor eRecruit and Sense report results on a daily, weekly, and monthly basis; Follow up with appropriate team members on discrepancies identified- Facilitate training agendas and training of new internal team members- Support internal and external audit activities, ensuring timely responses and recommended process enhancement- Review engagement survey results and draft summaries for leadership review and analysis- Prepare client reporting and PowerPoint presentations monthly and quarterly- Lead special projects and process automation efforts- Update and create Standard Operating Procedures for the Recruiting, HR Coordinator, and Employee Relation Specialist teams using Microsoft Word

- Review resumes submitted through Indeed and create/update candidate profiles in Erecruit software- Initiate qualification process for applicants across a variety of long and short-term contracts, often providing candidates with their first impression of Greene Resources and RTI International- Phone screen about 13 candidates a day using MiCollab extension to evaluate if they meet position requirements- Schedule 7-8 interviews per day with the recruiting team after screening utilizing Outlook Office calendar- Follow up and escort candidates through the interview and selection process as needed- Provide additional administrative support to the recruiting team and candidates through the offer and onboarding experience- Work closely with recruiting and HR team through Microsoft Teams regarding updates on projects and candidates

Dunn, North Carolina, United States

- Kickstarted Episcopal Farmworker Ministry Instagram to connect with more organizations with similar missions and provide an extra resource for the community- Created promotional materials for Instagram and Facebook page for food distributions and COVID-19 information- Assisted with bi-weekly food distribution days to provide food for 200-300 families- Created a peer-to-peer fundraiser page and communicated with 40-60 people in my community during a weeklong campaign to support SAF and raised $800 from 24 supporters - Processed monetary and in-kind donations and created new contacts in DonorPerfect Software

Durham, North Carolina

- Created materials for SAF's website, social media, blog, documentary work, and publications- Wrote, edited, and designed diverse communications as well as organized and archived existing work while utilizing Canva, Adobe Spark, Adobe InDesign, and NeonCRM-Created a peer-to-peer fundraiser page and communicated with 60-100 people in my community during a weeklong campaign to support SAF and raised $645 from 27 supporters

Raleigh-Durham, North Carolina Area

Supported Event Coordinators by gathering event information from clients and reserving event space using EMS online reservation systemProactively welcomed and assisted event clients of the student centers, offering information about events, the reservations process, catering, and other information as neededConfirmed online reservations and provide confirmations to clients via emailAnswered inquiries via the phone and email in a professional and timely manner

Raleigh-Durham, North Carolina Area

As a Student Fundraiser, part of my job is fostering long lasting relationships between the alumni and the university by building rapportThe main responsibility is to raise funds for scholarships, and student programming - things that I, my fellow classmates and future NCSU grads can benefit from.