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Ruby Hill is listed as Seeking Employment - Call Center - Property and Casualty, Warranty, Medicare, Insurance, CSR based in Brooksville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Ruby Hill.
Ruby Hill previously worked as Real Estate Agent at Remax Marketing Specialists and Property & Casualty Insurance Customer Service / Sales Representative / Member Retention at Usaa Casualty Insurance Company.
Experience in Property & Casualty insurance, Prescription drug plans, Medicare Advantage health insurance & vehicle warranty claims. Dedicated Senior Customer Service Representative with over 20 years of experience in providing super customer service, member retention, claims & sales. Expert in establishing rapport by listening to customers to interpret & understand specific needs. Diligent in providing one-call resolution for prompt & streamlined problem-solving solutions. Consistent in satisfying customers, building customer loyalty, driving retention & cross selling.
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Brooksville, Florida, United States
Negotiations with agents, buyers & sellers.Navigate & settle real estate contracts. Cold Call, prospect for new clients to acquire listings & help buyers purchase properties.Master REMAX computer systems & programs; CRM, Contracts, Search Tools, etc. Maintain & nurture past customers and/or leads for future needs & referrals.
Tampa, Florida, United States
Inbound calls, Assisted with Property & Casualty Insurance as well as other products.Wrote new insurance policies, revised existing polices & cancelled policies that couldn’t be saved.Exceeded retention goals, resolved member issues/complaints using conflict resolution techniques.Helped set new procedures department wide to improve customer retention..
Tampa, Florida, United States
Signed new members to Medicare Advantage Health Plans during enrollment period.Helped existing with Prescription Drug Plans, (MAPD and PDPs)Resolved inquiries, handled revisions enrollment, made changes to coverage for members & providers. Trained new customer service representatives.
Tampa, Florida, United States
Mediated between General Motors Dealerships & customer's claims regarding vehicle coverage.Inbound/outbound calls to members in & out of warranty.Settled & prevented escalation of General Motors customer claims.Researched issues to help customers using company goodwill practices to approve exceptions on claims in or outside of warranty.
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Ruby Hill is listed as Seeking Employment - Call Center - Property and Casualty, Warranty, Medicare, Insurance, CSR.
Ruby Hill is based in Brooksville, Florida, United States.
Ruby Hill has worked for Remax Marketing Specialists, Usaa Casualty Insurance Company, Humana, and Sitel.
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