Ruby Jiang Email & Phone Number

Japan

Chicago, Illinois, Us

台北市, Taiwan, Tw

- Managed and optimized e-commerce KPIs via improving site merchandising, navigation, internal site search precision, and cross-selling through data-driven insights, increasing conversion rates and traffic by 20%.- Developed and executed online marketing strategies by leveraging insights from analytics, sales data and site search data using Excel and Google Analytics, successfully increased annual sales by 25%.- Managed and operated two major e-commerce websites using Magento. This included managing site merchandising, executing marketing campaigns, monitoring orders, and ensuring quality assurance while handling customer inquires.- Collaborated cross-functionally to communicate e-business requirements, coordinate website redevelopment projects, maintain relationships with vendors, and provide seamless online customer service.

New York, New York, Us

- Spearheaded market research, including surveys, secondary research, and industry newsletters, and competitive analysis to gain insights on market trends, driving product development decisions that led to the creation of new product lines for brand launch.- Achieved 37% growth in Instagram followers and enhanced brand publicity through the utilization of an influencer CRM platform and social media analytics tools.- Coordinated the e-commerce website by curating user interface ideas, communicating with web developers, planning photo shooting, and maintaining the website using Shopify.

New York, New York, Us

- Recommended Japanese cosmetics products based on customers' needs and skin condition to enrich the shopping experience.- Increased sales by 15% through building strong relationships with customers.- Trained new employees on customer service techniques and product knowledge.

Gennevilliers, Fr

- Created marketing presentations for client meetings.- Brainstormed new product ideas and assisted in developing turnkey cosmetics products for clients.- Evaluated sample submissions for standard manufacture approvals.- Shadowed the director of the Full Service division and attended client meetings as well as trade shows.

- Developed diverse events to help Taiwanese students in New York connect and network.- Responsible for the execution and logistics of every event held by the association.- Managed all aspects of event from preparation to operation through working closely with different teams including event, PR, finance and art direct for event rundown, promotion, and budget.- Hosted meetings and oversaw event happenings.

- Responsible for planning event aspects, such as venue, dining, and guest list.- Communicated and maintain a working relationship with vendors and sponsors.- Managed and overseeing events on the day, including problem-solving, directing event set-up, communicating with staffs, and organizing vendors.- Coordinated with marketing team for efficient advertisement.

New York, New York, Us

Master'S Degree, Business Analytics

Bachelor Of Science - Bs, Cosmetics And Fragrance Marketing

Associate Of Arts And Sciences - Aas, Fashion Business Management