Ruby Lambert Email & Phone Number

Worthing, England, United Kingdom

Worthing, England, United Kingdom

Ensuring that staff are motivated, monitored and measured in line with company targets, compliance and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports and analysis. Duties:• Motivating and leading a team to uphold high standards and exceed targets.• Managing team rosters• Setting SMART targets, completing appraisals and personal development plans• Coaching, training and mentoring team members, ensuring training needs are met and wellbeing maintained.• Including teams in decision making by utilising their knowledge and input to further improve performance.• Ensuring site compliance is maintained and working to avoid pollutions• Recruitment of new staff• Providing accurate information on performance and utilising it to manage teams• Implementing and managing change• Arranging and chairing monthly team meetings, bi-weekly huddles and monthly one to ones• Building positive working relationships with field teams and managers • Stakeholder management

Worthing, England, United Kingdom

Seconded to a leader led opportunity, attending hubs to observe and coach Operational Managers on how to utilise the OE Core Skills and the process of Solution Development. Operational Excellence incorporates a number of Continuous Improvement and Lean Six Sigma methodologies and goes beyond organisational structure and leadership development. It has been a great opportunity to be a part of something so positive and being able to influence change to see improvements in different areas of the business. It has really enthused me to strive for excellence in everything I do. Duties:• Organising and facilitating training• Implementing OE skills, tools and techniques in a variety of business roles• Reviewing hub packs for the Hubs 2.0 project• Collating and giving constructive feedback for continuous improvement• Ability to hold Solution Development/ Problem solving sessions• Adapting and defining processes• Collating data for dashboards

London Heathrow Airport, England, United Kingdom

Duties:• Providing the highest level of customer service• Ensuring complete safety and security whilst remaining vigilant at all times.• Maintaining high levels of knowledge and experience• Problem solving• Always be prepared for the average working day to change in an instant.

London Gatwick Airport, England, United Kingdom

Duties included:• Overall responsibility for the safety of the aircraft and its passengers. • Ensure compliance of company policies and procedures• Leading by example and priding myself with being a role model for my teams. • Monitor crew and personal performance• Consider practical ways to reduce cost and wastage• Demonstrate integrity whilst always remaining composed, calm and positive when under pressure.• Providing excellent customer service and product knowledge

Education record

Education record