Ruby Lee Email & Phone Number

Lead major internal communications & employee engagement programs consistent with ProService Hawaii brand, objectives and values.- Design and package People program initiatives in collaboration with HR Business Partners and HR Leader. Produce quality resources and communications for delivery to people leaders and employees. - Ensure communication delivery, clarity, and timelines of People program initiatives. Coordinate communication plans and timelines for all People programs and initiatives, and oversee technical administration.- Creative and energetic cultural ambassador to the organization driving goals of the business to have best-in-class employee engagement and high-performing growth culture.

Honolulu, Hawaii, United States

Assisted client-facing HR Training team to manage and maintain internal & external communications and training programs, including: event planning, registration, coordination, and reporting.- Managed shared HR Training inbox and influx of tasks for and related to HR training requests, and ensures sync of multiple tracking mechanisms to ensure consistency of scheduled training - Executed weekly and monthly reporting to track progression towards team goals & OKRs- Utilized multiple systems for tracking registrations and attendance to support data collection used to improve processes, and produces client reports and analysis as needed- Maintained knowledge of learning programs, and listens with empathy to client needs to connect clients with appropriate resources- Coordinated and collaborated on inter-departmental efforts to distribute regular client-facing communication, such as the monthly client email, and maintains regular communication with team members and internal partners to ensure awareness and understanding of ongoing training programs- Managed logistics needed for client and internal learning events, including venue reservation, catering orders, prepping materials, and coordinating associated payment & expenses- Designed and created strategic and clear marketing materials regarding new and upcoming training programs and learning opportunities

Honolulu, Hawaii

Provided administrative operations support to New Client Onboarding team.- Supported orientation meetings for owners, managers, and employees of a client company by guiding them through the onboarding process to ensure accuracy and completeness of new hire paperwork - Created client and employee materials for onboarding clients such as client guidebooks, welcome packets, payroll calendars, prefilled employee packets and benefits packets- Managed and created up-to-date versions of employment forms, packets, and documents for entire client base in CliFF, ProService's documentation web database- Creates and updates Standard Operating Procedures (SOPs) to ensure efficiency in all tasks and responsibilities within the implementation role- Entered, audited, and updated employee information against ProService's Human Resource and Payroll (HRP) system - Tracked task activity and communication in SalesForce to maintain up-to-date and accurate records

University Of Washington Children'S Center

Supported holistic development of toddlers in Montessori classroom.- Used clear and direct communication strategies and took lead when necessary to maintain smooth operation of Montessori classroom for children aged 15 months through 3 years.- Engaged students with patience, empathy, compassion & love to promote children’s holistic social and emotional growth and development - Modeled healthy, productive behavior in conjunction with positive verbal guidance to encourage a growth mindset in a fast-paced environment- Integrated play-based and child-directed education philosophies to develop and improve our program to meet the physical, cognitive, social and emotional needs of toddlers- Assisted in training future teachers to ensure proficiency in work responsibilities and work flow

University Of Washington

- Maintained smooth operation of the front desk. Connected a diverse student population with resources with the University of Washington's Office of Minority Affairs and Diversity.- Worked independently and on teams with a positive attitude and an open, flexible mind to find creative solutions to customer service issues.- Gained skills and knowledge of cultural sensitivity through creating an inclusive, safe space for historically underrepresented and underserved communities on campus.

University Village, Seattle

- Established and maintained open lines of communication with management team and coworkers to facilitate seamless service to ensure positive customer experience.

Bachelor’S Degree, Major: Comparative History Of Ideas, With Honors; Minors: Education/Learning/Societies & Diversity, Gpa: 3.83

Activities and Societies: Phi Beta Kappa Honors Societies; Annual Deans List, 2012-2013, 2013-2014, 2014-2015 (school years); Hui Hoaloha.

High School