Business Operations Manager
CurrentManaged all aspects of daily operations, including inventory management, logistics coordination, and technology systems (POS, online store, and delivery platforms). Handled emails, catering requests, invoicing, and staff scheduling to ensure efficient and timely service. Designed and maintained promotional materials, the company website, and online presence through platforms like DoorDash, enhancing brand visibility and sales. Oversaw data entry and processing for over 3,000 holiday orders, ensuring accuracy and efficiency. Managed social media accounts to engage customers and drive customer interaction.