Ruby Nolan Email & Phone Number

Clifton Hill, VIC, AU

Melbourne, Victoria, Australia

• Produce a weekly electronic staff newsletter, a weekly electronic bulletin to the Councilors and making intranet updates and writing/editing intranet articles
• Use Mail Chimp and Site Cor, update the website
• Develop and implement communications campaigns including 16 days of activism against gender-based violence
• Develop of quality content for digital communications, including infographics, photography, videography
• Research and interview the community and write articles for Darebin Community News

Melbourne, Victoria, Australia

• Writing and editing booklets, pamphlets, articles, marketing and social media posts, intranet updates and writing/editing intranet articles
• Research
• Interviewing the community, Council staff and Councilors
• Event planning
• Populate web pages, Intranet and social media with content to achieve the goals of the communication strategies and plans
• Design and write publicity materials including flyers, emails, brochures, media releases and educational material

Melbourne, Victoria, Australia

• Operational and strategic advice – communications and community engagement
• Developed the Darebin Community Engagement Policy and Toolkit with my team
• Capacity building - workshops and training on Community Engagement including the Community Engagement Policy and Toolkit and IAP2 Public Participation Spectrum principles
• Research
• Project management (including managing multiple projects simultaneously)
• Demographic data analysis

Melbourne, Victoria, Australia

• Facilitate the smooth and timely running of performances and events
• Liaise with patrons, external hirers, ushers, technicians and box office
• Supervise and assisting with room set ups, the running of the kiosk, reconciliation of kiosk floats, merchandise sales and Box Office Ticket sales
• Report and assist with implementation of any suggested improvements
• Utilise Events perfect, Objective, SABO, Outlook and word documents
• Chief Fire Warden and First Aid responsibilities

Melbourne, Victoria, Australia

• Design and implement customer centric processes for major and/or high-risk events
• Internal and external contact for major and/or high-risk events
• Design and implement event and communication plans and running schedules
• Improved occupational health and safety, emergency plans and risk assessments consistent with best practice standards
• Develop all processes and procedures in accordance with best practice for major events and the Boroondara Council strategy including permits, traffic and transport management plans, public liability and resident.
• Liaise and collaborate with the Event Organisers, Team Leaders, Coordinators and Managers across departments such as Local Laws, Parks and Gardens, Economic Development, Health Services and Traffic and Transport

Melbourne, Victoria, Australia

• Reporting directly to the Manager of Arts Facilities and Business this role was created to assist Programming, Facilities and the Town Hall Gallery with projects
• Assist with Communication Plans, Marketing, editing, social media posts and the delivery of the 2017 and 2018 Boroondara Arts Program
• Work to tight timeframes and budgets

Melbourne, Victoria, Australia

• Successful planning and delivery of the 2017 Boroondara Eisteddfod
• Create the Event and Communication Plans
• Arrange accompanists, adjudicators, catering, notices of appearance, programming, advertising, marketing, and build the program on the STARDOM database
• Receive payments and refund invoices
• Liaise with schools and the Eisteddfod Committee
• Create Standard Operating Procedures, update and create processes and procedures, assist with the fee review, implement the transition to online ticketing and robust money handling procedures

Melbourne, Victoria, Australia

• Facilitate the smooth and timely running of performances and events
• Liaise with patrons, external hirers, ushers, technicians and box office
• Supervise and assisting with room set ups, the running of the kiosk, reconciliation of kiosk floats, merchandise sales and Box Office Ticket sales
• Report and assist with implementation of any suggested improvements
• Utilise Events perfect, Objective, SABO, Outlook and word documents
• Chief Fire Warden and First Aid responsibilities

Melbourne, Victoria, Australia

• Answer day-to-day queries in a timely and efficient manner
• Create requests and directing inquiries to the relevant departments
• Ensure first response answers as much as possible
• Identify and implement continuous improvements
• Use of corporate systems
• Language Aide in Italian

Melbourne, Victoria, Australia

• Answer day-to-day queries in a timely and efficient manner
• Create requests and directing inquiries to the relevant departments
• Ensure first response answers as much as possible
• Identify and implement continuous improvements
• Use of corporate systems
• Language Aide in Italian

Melbourne, Victoria, Australia

• Technical support surrounding legislation, taxation, budgets and product for financial advisers and colleagues
• Computer and Internet support for financial advisers using the platform software
• Design, develop and deliver induction-training plans for new and existing staff.
• Ongoing support, testing, training, reporting and recommendations to the organisation
• Respond to queries accurately and in a timely and thorough manner
• Work to a deadline and excellent time management skills

Melbourne, Victoria, Australia

• Implement measures to align our venues and processes with the Darebin Arts Strategy and Business Strategy
• Use Powerbudget to ensure operations are running within budget with forward scope including financial year phasing and planning
• Assist with reports to the Chief Executive
• Manage risk
• Oversee capital works projects along with procurement and contracts including cleaning
• Manage aged debtors

Melbourne, Victoria, Australia

• Head of Operations and Engagement ensure a professional, welcoming and exceptional experience is delivered to patrons and clients at the Centre
• Liaise with Artists, performers and producers to ensure the delivery of the creative project within the timeline and budgetary constraints
• Coordinate resources to ensure best practice and optimum performance of customer services, production services, performance operations and administration services in the delivery of services in the multi-purpose venue
• Lead and guiding the team to streamline processes and develop innovative procedures in a collaborative and positive work environment
• Work collaboratively with the Programming and Arts Participation teams as well as with Northcote Town Hall and Darebin Arts Box Office
• Facilitate the booking of the Theatre and Functions ensuring bookings are closely aligned with the current Darebin Arts Strategy and Business Strategy

Melbourne, Victoria, Australia

• Responsible for the running of the performances at the Malthouse Theatre.
• Manage up to 11 casual staff per event
• Theatre and Events' planning including rostering, evacuation planning, training and ensuring OH&S standards are met
• Brief staff, delegate tasks, evacuation training and reinforcement, ensure OH&S standards are met, detail the events for the evening and the go to person for all Front of House inquiries
• Liaise with venue technicians, performers, external hirers, box office and patrons.
• Operate the EFTPOS machine, reconcile the bar takings and reconcile the float

Melbourne, Victoria, Australia

• Responsible for the running of the performances at the Malthouse Theatre.
• Manage up to 11 casual staff per event
• Theatre and Events' planning including rostering, evacuation planning, training and ensuring OH&S standards are met
• Brief staff, delegate tasks, evacuation training and reinforcement, ensure OH&S standards are met, detail the events for the evening and the go to person for all Front of House inquiries
• Liaise with venue technicians, performers, external hirers, box office and patrons.
• Operate the EFTPOS machine, reconcile the bar takings and reconcile the float

Melbourne, Victoria, Australia

• Manage and run the Italian bookshop
• Create and update the catalogues and the website
• Interacting in Italian with customers
• Translate and summarise content
• Market and promote the bookshop
• Source and supply wholesale books

Melbourne, Victoria, Australia

• Edit and create Farrago student magazine as part of a team of four
• Source, review, edit and write news, theatre, comedy, dance, music, creative text, photography and art
• Coordinate volunteers and facilitate contributor meetings, run workshops, organise advertising, proof-reading, printing, marketing and budgets
• Manage events, festivals and fundraising campaigns