Ruby Ochoa Email & Phone Number

Pasco, Washington, United States

Richland, Washington / October 2011 - December 2012

Facilitate schedule for highly respected neuropsychologist, Philip G. Barnard, Ph.D, DABPS, and his testing staff, including coordination of psychological assessments and neuropsychological evaluations for criminal and civil litigants, third party IME ­ HR evaluations, hearings, depositions and trial appearances.First point of contact with self pay clientele and contracted agencies, including area police departments, DSHS­, CSO, SSI and L&I agencies, treating physicians and attorneys. Administered testing for police department applicants and parenting evaluations, including MMPI­2, Shipley, BDI­2, WRAT 3, SRE and behavioral observations.

Kennewick, Washington

Received multiple achievement awards in women’s apparel sales, business development and team building.Grew territory sales 210% within a seven-year period. Weekly interfacing with team members and corporate staff.Grounded knowledge of all facets of operating a small independently-owned business, including product knowledge, customer service, business development, marketing, sales, administration, maintaining financial and tax records, problem solving, and product presentation.Established long-term, trusting relationships with clientele

Pasco, Washington

Provided critical support to the Director of Risk/Quality Management in all project endeavors.Aided in reporting, investigating and resolving patient complaints, claims and potential litigation.Implemented and administered web-based database for network contracts, including preparation, tracking and review of contracts for corporate compliance.Monitored incoming attorney requests for privileged medical/mental health patient records and physician/staff subpoenaed testimony, including court appearances, to ensure compliance with applicable statutes and HIPAA regulations.Interfaced with outside counsel, Jerry Aiken of Meyer, Fluegge & Tenney, PSC, on a variety of risk, employment and quality related issues; and implementation of third-party liability recovery process/procedures.Compiled and submitted reportable data to state, federal and county agencies, Ascension Health and The Joint Commission.Conducted root cause analysis investigations and proposed action plans.Reviewed and responded to all malpractice insurance verifications and claims history requests.

Kennewick, Washington

Considerable experience in review and analysis of liability and damage issues/exposure evidenced in medical records and witness testimony.Prepared specialized Excel work product for expert review and/or trial preparation for Sr. Partner, Christopher J. Mertens, Esq., supporting his highly successful medical malpractice insurance defense practice.Sole paralegal supporting all partner and associate project requests.

Kennewick, Washington

Primary support to highly regarded Sr. Partner, Diehl R. Rettig, Esq.; administered every aspect of firm policy and case development including management of personal injury plaintiff, insurance defense, crop loss litigation and areas of general practice.Responsibilities include client and expert interaction for evidence development, skillful and timely preparation of documents, agreements, pleadings, witness statements, expert disclosures, discovery requests and responses in accordance with scheduling orders and statutory deadlines.Coordinate all facets of scheduling, i.e., parties, witnesses and/or experts for depositions, independent medical exams, mediations, arbitrations and trials.Implemented efficient administrative controls and systems to support the varied demands of a highly productive team of attorneys and support staff requiring expertise in law firm administration, systems and policies, case management, court rules and civil procedure.

Kennewick, Washington

Preliminary legal experience primarily focused on office policies and procedures and providing clerical and secretarial support to partners and associates in their general practice of real estate, corporate, estate planning, bankruptcy, patent, family law, personal injury plaintiff and defense litigation.Duties expanded to part-time paralegal functions.