Ruby Rimmer Email & Phone Number

Melbourne, Australia

• Responsible for maintaining and updating project and consultant online scheduling tools used to forecast company profitability and ensure projects run smoothly. • Achieved and improved the overall process used to manage contracts, important client documents and approvals.• Given the responsibility to control and oversee all incoming invoices, raise purchase orders and handle purchasing relationships between partnership establishments as well as catering and stationery suppliers. • Awarded the complex task of creating and implementing an online document storage tool into the business. Completed using SharePoint, and intended to store company information for the general public, training guides for staff, contracts, confidential client documents and more. This required consistent monitoring and development after completion. • Liaising with and supporting senior members of the business such as the Regional General Manager and the Executive Assistant to the CEO with administrative tasks and requirements. Coordinating their diaries and schedules as well as being a delegate when they were on annual leave was also an achievement. • Provide assistance to all office and client based employees, central point of contact or all issues and queries done via email, phone support and in person. • Coordinate the initiation /engagement of new employees. Manage their client agenda, organising building access, IT equipment and login credentials for access to company portals, resources and tools. • Responsible for all company inductions, policy and procedures with a heavy involvement in decision making when changes are required. • Developed the quality and excellence of company, client and marketing events. Including organising venue bookings, catering, set up requirements and agendas. Achieved overseeing and creating powerful and engaging presentation content for the events.

Melbourne, Australia

Key Responsibilities:• General reception and office administration duties: greeting clients and staff, answering and redirecting general telephone calls, general tidy of reception, meeting rooms and kitchen facilities and maintaining filing systems• Coordination of catering requirements when required, including daily breakfast and internal meeting catering• Responsible for ordering, monitoring and recording adequate office supplies• Overseeing booking and coordination of meeting rooms including technical requirements.• Managing the reception email responding to and dealing with all general enquiries/issues• Coordinating outgoing and incoming couriers as appropriate including distribution• Maintenance of the office facilities through allocation of access passes and liaison with building management• Preparation of utilisation reports, to assist in monitoring the activity of the office• Facilitation and coordination of company events, including food and beverage requirements, room and technical set up

Melbourne, Australia

Key Responsibilities:• Managing booking processes, includes online, over the phone and in person• Hotel check-- in and out procedures as well as daily venue operations• Record and booking management• Customer service, hotel queries, issues resolution and hotel operational requests. Assisting in operational scheduling and coordination for staff• Financial handling through cash and eftpos• Opening and closing procedures of the hotel• Head Housekeeper (promoted to Receptionist within 2 months)