·Coordinated cross-department teams to ensure smooth communication and alignment on project goals.·Managed art, narrative, and co-development processes with external partners, delivering high-quality results on time.·Oversaw budget management, identified risks early, and allocated resources to keep projects on track.

•Analysed and develop risk reviews of PayPal sellers, estimated potential financial exposures to PayPal, accessed the need for and extent of risk mitigation measures including reserves, payment holds.•Examined a wide range of data including business models, credit scores, industry and peer information, products, etc.•Evaluated and shared feedback and recommendations on data, tools, processes, and assessment methodologies for continuous improvement. Assist to develop & test solutions where suitable.•Loss coverage over 90% for over 6 months.

•Handled phone/email/chat contacts from users, proficient at handling account limitation/identity verification process (KYC/KYB)/disputes.•All ratios accomplished business goal, ranked 5% in team for consecutive 2 years, team top performer in 2019.