Ruby Tran Email & Phone Number

North Ryde, New South Wales, Australia

• Key Responsibilities:
• Allocating and packing the correct hardware for residential customers, as well as the Field Operationsteam.
• Generate a range of reports on logistics performance against statistics and targets, to feed intomanagement reporting as required.
• Update the Consumer Marketing Team with job statuses, provide stock reports, and ensure all marketingmaterials are correct and dispatched to clients in a timely manner.
• Test suspected faulty hardware and coordinate with vendors and customers for returns andreplacements of faulty units.
• Provide excellent customer service through assessing and resolving internal escalated queries andissues, and manage the effective resolution as required.

North Willoughby, New South Wales, Australia

• Key Responsibilities:
• Performing bank reconciliation weekly in Xero
• Fortnightly processing of high volume and invoices in Xero
• Managing accounts receivable and payable of the company
• Billing and matching purchase orders with supplier invoices and resolving invoice discrepancies

Sydney, New South Wales, Australia

• Key Responsibilities:
• Time management is done effectively to ensure our team can achieve KPIs on each job
• Communicating plans and goals for the team to ensure the team understands specific tasks in eachproject
• Be prepared and ready with any problems during inventories such as lacking staffs, missing file data ordamaged project
• Completion of all paperwork in a professional manner. Ensure all required paperwork is included andreturned to the District office as per the guidelines

Sydney, New South Wales, Australia

• Key Responsibilities:
• Providing customers with product information and services based on their current spending habits
• Helping customer with complaints and queries
• Following up with consumers to ensure customer service was satisfactoryAwards
• Winning First Place in ACN September Customer Acquisition Vodafone 2016 Samsung Competition
• Top 10 (8th) in December 2016 Customer Acquisition Vodafone Competition

Master'S Degree, Business Administration And Management, General, Credit

Bachelor’S Degree, Business Administration, Credit