Ruby Watson Email & Phone Number

London Area, United Kingdom

• Successfully enlisted and trained non-specialists to contribute valuable content for the websites, fostering a collaborative content creation process.
• Implemented a targeted link-building strategy, securing several high-quality links that significantly improved the main website's ranking.
• Develop & implement North American SEO strategy
• Collaborate with senior marketing & firm leadership for strategy development
• Managed the scheduling and publication of social media content across multiple platforms.

United States

• As a Customer Success Manager, I was responsible for building strategic relationships with Near Map customers to ensure they receive value from the Near Map offerings. This role included negotiating renewals to achieve.
• Onboarding and value delivery via regular engagement with near-map customers
• Account Management and Value Delivery
• Renewal, Retention, and Churn Management – ensure long-term retention, reduce churn risk, negotiate renewals, forecasting
• Onboarding – demo of products and services, introducing value proposition and how it fits into customer's business
• Gather customer feedback and liaise with the product development team to ensure continual product improvement