• Support the NZUP Programme Team to ensure project information is accurate and timely and can be used to provide high quality NZUP and Crown funded programme reporting. This includes collating information, ensuring accuracy, and providing input for reports and briefing papers• Ensure Waka Kotahi reporting requirements are maintained and continuously improved in accordance with organisational standards• Proactively provide technical advice and support to the wider NZUP team, to drive alignment with the programme control frameworks and support the programme in meeting outcomes• Support the identification, escalation and management of risks and issues in the programme control environment• Contribute to building a best practice programme reporting and monitoring function to benefit Waka Kotahi• Build and manage effective relationships with key stakeholders within the NZUP programme as a trusted partner. This includes providing specialist support, responding to queries, and proactively seeking data and information to support decision making

• Create Project Programmes on MS Project. • Project assistant for Seal Extension and Local Board Programme.• Assist the Local Board Programme Manager with monthly financial reports, resolutions, creating WBS codes, minutes for LBTCF meetings and maintain the Local Board Fulcrum site. • Manage all customer complaints and responded to the customer directly on behalf of the Project Manager. • Enter projects into IPV and SharePoint site. • SAP support, which includes raising Purchase Orders, managing parked invoices and overdue Purchase Orders. • Created Dashboards, financial spreadsheets and monthly quarterly targets for the team. • General Administration such as reminders, minutes and setting up meetings. • Provided back up support for other Project Coordinators in the team.

• Supported the Delivery Manager, the three Unit Managers and the project managers in the central area. • Provided a range of quality administrative services. • Produced various documents and reports. • Assisted with electronic and hard copy filing systems. • Provided back up support to other administrators. • Maintained Department technology and equipment. • Maintained stocks of stationery requirements. • Provided effective Department project support. • Created POs in SAP and assist in investigating and resolving queries and issues related to invoices. • Managed the CRM dashboard and cases for the Central Delivery Team.• Arranged and supported project meetings, take and disseminate minutes. • Assisted in the preparation of project reports. • Maintained and circulate the monthly project reporting schedules and monitor status against deadlines. • Coordinated the Cycleways Programme Hui Days.

• Managed all reception and front desk area processes and systems.• Take an active part in course promotions.• Source, maintain and purchased Stationary and café items. • Maintain all budget and cost sheets and eftpos/credit cards allocated.• Code payments into Xero and create purchase orders as required.• Manage the collection of all monthly invoices.• An active member of the operations team and helped the company achieved it’s budget.• Organise and support all staff events such as Professional Development days, Christmas parties etc.• Assist in hiring and supervision of interns.• Personal assistant for General Manager and Managing Director. • Liaison with other departments.• Help the company achieve expense budgets.• Is the first point of contact and liaise with suppliers and my manager on all campus maintenance requirements. • Assist Management with diary management.• Support the staff with printing, filing and archiving requirements.• Responsible for campus security by maintaining the campus lock up process, alarm codes and key register. • Performed all reasonable task as requested by Management.

• Meeting and greeting hotel guests• Booked in spa treatments • Introducing and orientating guests to Spa facilities – ensuring they enjoy their stay.• Dealing with customer complaints • Money handling – including balancing the till and cashing up• Training and supporting staff• Developing SOP’s for staff (Standard operating procedures)• The preparation and forwarding of pre pay gift vouchers• Planning and Constructing spa displays • Liaison with other departments• The delegating of tasks• The maintaining and handling of documentation