* Achieve growth and hit the sales targets by successfully managing the team* Design and implement strategic business plans that expand company’s customer base and ensure it’s strong presence* Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

 Accurate and Timely Billing Maintain excellent customer service Following department process flow, looking for best practices to improve operational efficiency and productivity Overseas communications, timely responses to emails and requests (internal and external)

 Enter Purchase Orders in the system Expedite shipped Purchase Orders Process Unloading Reports for warehouse receiving Issue Canada Customs Invoices and Customs Manifests to facilitate customs clearance Organize files and file documents

 Maintained inventory records Placed orders with vendors and took orders from customers Completed the paperwork related to importing and exporting fish Liaised with customers, vendors, custom brokers and trucking companies Monitored and ordered office supplies Answered phone calls and distributed incoming mails

 Operated computer to calculate, measure and document the efficiency of operating equipment Provided verbal and written reports about statistical findings for government officials  Collected and evaluated data to estimate operating budgets and cos