As an Inbound Customer Service Representative at Live Ops, Inc., I provide excellent support and assistance to customers who call or email with inquiries, complaints, or feedback. I have a nursing associate degree from Central Carolina Technical College, which helps me understand and empathize with the health-related needs and concerns of our customers. I am also a skilled multi-tasker who can handle multiple calls and emails simultaneously, while maintaining a courteous and professional demeanor. In 2024, I worked as a Customer Service Representative at Sparks -WalMart, where I gained valuable experience in dealing with a diverse and demanding customer base. I am passionate about delivering quality customer service and ensuring customer satisfaction. I have strong interpersonal skills, which enable me to communicate effectively and respectfully with customers, colleagues, and managers. I am always eager to learn new skills and improve my performance. I am looking for opportunities to grow and advance my career in the customer service field.