Ruby Mckinley Email & Phone Number

Ruby Mckinley is a Business Operations at Zynga at Zynga. Colleagues describe them as "Ruby and I work together in resolving attorney and customer demands. She has a very demanding role in handling customer escalations and working through legal issues. For each matter, she analyzes the customer's problem and how it came about. More importantly, she finds creative solutions for the customer that the both the business and customer can be amenable to and respect their long-term relationship (SolarCity currently has 20-year contracts with their customers). Ruby is great with the internal business people and is very resourceful and well-liked. Everyone enjoys working with Ruby, including myself. She is articulate, communicates efficiently and presents well. Ruby is constantly finding ways to make things better by improving processes and taking the extra steps to ensure nothing was missed. She is conscientious, responsive and quick-witted. She is constantly looking for new challenges and has the growth mindset to succeed wherever she goes!", "I’ve had the privilege of working with Ruby cross-functionally in two different roles. She has excelled at both. In the first instance, we worked together to develop and implement new processes to make the business more efficient. Ruby identified a weakness in one of our products. This flaw slipped past many layers of review, some performed by people much more senior. Ruby had the courage to raise the issue and articulately presented her concerns. This matter worked its way up to the executive level and resulted in a substantial change in our business. Through her audacity and poise, Ruby solved a problem we didn’t even know we had. In the second instance, I’ve worked with Ruby to troubleshoot individual and specific issues. She transitioned to this role smoothly and rapidly picked up the required skills. In this role, she works with teammates across the breadth of the company – from junior-level analysts to mid-level managers and to her vice president. Her amazing interpersonal skills allow her to successful collaborate with colleagues and timely complete her assignments. Furthermore, her proposed solutions are often accepted without question. Ruby’s emotional intelligence, attention to detail, problem-solving demeanor, courage, and business acumen guarantee that she will succeed in any position.", and "I have worked with Ruby for the last year at SolarCity and she has been a remarkable teammate. She is always someone I can count on for reliable answers and to stay until the job is done. She has been a pleasure to work with and has a lot of potential to do a variety of roles within the organization. I would say Ruby’s top strength is relationship management. In her current role, Ruby has been at the front lines of many new process roll outs that were at times confusing and frustrating for everyone involved. Ruby would stay late to help people through their issues and was able to adapt and find creative solutions to new problems. She thrives at working with internal and external customers to achieve the best results for all parties involved. Relationship management is not an easy skill to master and many never do, but Ruby’s calm and collected demeanor has a way of disarming and creating relationships with the most difficult customers/coworkers. Above all, if I ever need anything, I know Ruby is someone I can trust to get the job done well and with integrity."

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  San Francisco State University

  Finance