Ruby Rodriguez Email and Phone Number
Did you know that top IT talent is typically off the market within 10 days? As a Technical Recruiting professional, I thrive on connecting exceptional candidates with leading companies in the software technology industry, navigating the fast-paced demands of IT hiring. With full-cycle recruiting experience, I am skilled at identifying top-tier talent and aligning their abilities with the right opportunities, ensuring a positive candidate experience throughout the process. My commitment lies in optimizing recruitment by leveraging advanced technologies and innovative strategies that drive organizational success and foster connections that support mutual growth.Throughout my career, I have succeeded in placing high-level technical talent and developed bilingual proficiency in English and Spanish, enabling smooth communication in multicultural environments. I am passionate about continuing to build a network of forward-thinking professionals and innovative companies. To connect, please reach out through WhatsApp at +57 3103611816 or via email at ruby.rodriguez@unifycx.com.
Unifycx
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Technical RecruiterUnifycx Sep 2024 - PresentColombiaUnifyCX is a company focused on delivering custom technology solutions that drive efficiency and digital transformation for its clients. As a Technical Recruiter, I manage the talent acquisition process to identify and connect high-caliber candidates with strategic roles within the organization, ensuring that each profile aligns with both the technical skills and the company's culture.My core responsibilities include designing and implementing effective recruitment strategies, screening and interviewing candidates, and collaborating closely with development teams to gain a deep understanding of their needs. I have successfully reduced the average time-to-hire by 20%, enabling UnifyCX to secure essential talent more swiftly, which directly supports the continuity of key projects and enhances client satisfaction.
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Talent Acquisition SpecialistBairesdev Jan 2022 - Aug 2024ColombiaBairesDev is a leading technology solutions company that connects top talent with dynamic projects across the globe. As a Talent Acquisition Specialist, I was responsible for driving candidate engagement and managing the recruitment process to ensure an exceptional match between candidates’ profiles and the company’s strategic roles.My primary functions included thoroughly reviewing candidates’ online information to evaluate their fit, contacting candidates via phone, Skype, LinkedIn, or email to validate their interest, and conducting interviews to assess both technical and non-technical qualifications. I coordinated internal interviews, maintained system records, and provided ongoing support to candidates throughout the process. My work contributed to efficient hiring practices and ensured a consistent candidate experience, enhancing BairesDev’s ability to secure high-quality talent for critical projects. -
Talent Acquisition SpecialistAcertus Mar 2021 - Feb 2022Acertus is a company dedicated to providing comprehensive solutions in logistics and workforce management. As a Talent Acquisition Specialist, I conducted interviews and managed the selection process for various job openings, ensuring each candidate matched the required qualifications and organizational culture.My key responsibilities included guiding candidates through the process and providing detailed information on their role responsibilities, attending meetings to evaluate goals and current projects, and overseeing the onboarding process to support a smooth transition into their new roles. By maintaining consistent communication through emails, calls, and texts, I ensured each candidate felt informed and supported, contributing to a positive candidate experience and alignment with company standards. -
Customer Service ManagerTeleperformance Mar 2020 - Mar 2021ColombiaTeleperformance is a global leader in customer experience management, providing tailored solutions to enhance client satisfaction. As a Customer Service Manager, I led a team of 20 representatives, setting weekly and monthly goals to drive both individual and overall performance.My responsibilities included organizing workflow by assigning tasks and preparing schedules, ensuring agents understood and adhered to all performance standards, objectives, and policies. I closely monitored and evaluated team performance, providing training and growth opportunities, and implementing corrective actions when needed. This approach promoted a high-performance culture aligned with Teleperformance’s commitment to exceptional customer service. -
Customer Service RepresentativeQuantica Bpo Mar 2017 - Apr 2020ColombiaQuantica BPO is a company specializing in providing high-quality customer support and service solutions. As a Customer Service Representative, I offered tailored solutions, support, and services based on customer needs through telephone communication.My primary responsibilities included developing effective communication skills to convey ideas clearly, minimizing misunderstandings, and enhancing the customer experience during technical support interactions. Additionally, I managed sales calls, ensuring customer satisfaction while promoting relevant products and services. My role contributed to building strong customer relationships and driving sales growth for Quantica BPO.
Ruby Rodriguez Education Details
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Engineering
Frequently Asked Questions about Ruby Rodriguez
What company does Ruby Rodriguez work for?
Ruby Rodriguez works for Unifycx
What is Ruby Rodriguez's role at the current company?
Ruby Rodriguez's current role is Talent Acquisition | Full-Cycle Recruiting Expert | People Connector | Talent Management | HR Tech Enthusiast.
What schools did Ruby Rodriguez attend?
Ruby Rodriguez attended Universidad De La Costa Cuc.
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