Ruchira Jayasinghe Email and Phone Number
An accomplished Lead Software Engineer employed at IFS for 7+ years. I contribute to the organisation in the Field Service Management (IFS FSM) and Planning and Scheduling Optimisation (IFS PSO) spectrum, as a technical consultant.Key contributions to the organisations include; • Providing an end to end support in FSM and PSO products for the customer requirements attached to the organisation. • Conducting continuous technical training programs on FSM and PSO products for my team, in order to give them a strong understanding in the specific area also while mentoring them on career progression. • Worked a couple of years attached to the Manage Cloud team, developing and improving the implementation/ deployment of the FSM and PSO products on Microsoft Azure cloud. • Played a key role in implementing and developing the process of Application Management Services (AMS) within the local team.Completed Bachelor of Science degree specialised in Software Engineering at Curtin University, Australia. Followed the MBA in International Business at the University of the West of Scotland.I am a certified Scrum Master at Scrum Alliance and I am currently working on developing my skill set in the Project Management arena which will make me better equipped to serve the organisation in a more vigorous way.Technical Skills:C# (.Net), Java, HTML & CSS, JavaScript, SQL, git, Microsoft AzureI am keen on utilising my FSM PSO and other technical skills along with my experience in project and team management domain, to serve the organisation more efficiently each day, drive a better business value, and build strong working relationships.A passionate follower of healthy eating habits and a sustainable lifestyle.I love connecting with new people, give me a shout at ruchira.sjayasinghe@gmail.com or here on LinkedIn!
Ifs
View- Website:
- ifsworld.com
- Employees:
- 5208
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Lead Software EngineerIfs Feb 2023 - PresentCanada -
Lead Software EngineerIfs Jan 2022 - Jan 2023Sri Lanka• Owning the situations and executing technical investigations on high critical customer escalations related to FSM and PSO products.• Guiding a team in providing a key service-based operation (skill as a service) called Application Management Services (AMS) related to FSM and PSO products.• Defined and implemented processes and documented standard operating procedures (SOPs) and trained the team on providing the above-mentioned operational services.• Ensuring continuous and timely improvement of the processes as well as the development of service-delivering teams.• Conducting technical training related to FSM and PSO products to the team and educating them on the technologies used in the products.• Mentoring subordinates on personal growth and career progression. -
Senior Software EngineerIfs Oct 2019 - Jan 2022Sri Lanka• Mastered the technical and functional facets of 2 of the main products of IFS, FSM (Field Service Management) and PSO (Planning Scheduling Optimization) whilst being the product owner for my local team.• Designed and developed integrations related to FSM and PSO products with both IFS internal applications and external third-party ERPs.• Performed integration developments with REST, SOAP API services, XML, and JSON data formats.• Worked with the Cloud Service Centre, the managed services team of IFS, on the implementation and architecture of FSM and PSO products on the Microsoft Azure cloud.• Designed and implemented processes pertaining to the cloud service center and documented the necessary standard operating procedures (SOPs). -
Software EngineerIfs Jan 2017 - Oct 2019Sri Lanka• Handled critical situations by executing technical investigations under pressure and resolving system outages and business-critical functional flow outages while interacting with customers and other stakeholders. Performed root cause analysis, and defined, and implemented defect prevention processes.• Executed debugging, analyzing, and troubleshooting to identify and resolve functional/technical issues in the IFS ERP.• Performed investigations and analysis using technologies that are based on .NET Framework (C#), Oracle (PLSQL) • Performed system engineering activities such as delivery deployments, patch merges, and environment cloning in IFS ERP. -
Trainee Software DeveloperEpic Lanka Jun 2015 - Jan 2016Sri Lanka• Led barcode analyzing and document workflow management modules of a key project: Epic Doxpro, an award-winning, comprehensive document management solution introduced by Epic Lanka Technologies. • Owned and actively involved in all the stages of the software development life cycle of the project.• Utilized Java Enterprise Edition (J2EE), MySQL, HTML & CSS, and JavaScript technologies to develop the modules as per industry standards. • Fixed bugs and problems across the entire Doxpro project in an effective and timely manner.
Ruchira Jayasinghe Education Details
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International Business -
Computer Software Engineering -
The Chartered Institute Of Management AccountantsAccounting And Business/Management
Frequently Asked Questions about Ruchira Jayasinghe
What company does Ruchira Jayasinghe work for?
Ruchira Jayasinghe works for Ifs
What is Ruchira Jayasinghe's role at the current company?
Ruchira Jayasinghe's current role is Bridging business and technology to drive strategic solutions and enhance operational efficiency..
What schools did Ruchira Jayasinghe attend?
Ruchira Jayasinghe attended University Of The West Of Scotland, Curtin University, Sliit, The Chartered Institute Of Management Accountants, Royal College Colombo.
Who are Ruchira Jayasinghe's colleagues?
Ruchira Jayasinghe's colleagues are Yenuli Boyagoda, Bartłomiej Pobocha, جان اكستراند, Hashim Kalam, Champika Ranathunga, Jayadev S, Rayyan Ahmed Khan.
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Ruchira Jayasinghe
Student At Asia Pacific University Of Technology And Innovation (Apu / Apiit)Kurunegala -
Ruchira Jayasinghe
Senior Assistant Manager - Demat Compliance And Risk (Cds Division) At Colombo Stock ExchangeSri Lanka3gmail.com, cse.lk, cse.lk -
Ruchira Jayasinghe
Former University Lecturer At University Of The Visual & Performing ArtsSri Lanka
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