Project Management: Led the implementation of sales and logistics solutions, including the introduction of a POS system in SAP, improving the efficiency of physical store processes.Systems Integration: Managed the Salesforce and SAP integration, ensuring a smooth implementation in sales & distributionSoftware Development and Testing: Designed, developed, and tested custom software solutions, effectively translating system requirements into technical specifications.

Application Management: Managed a global sales application domain, aligning solutions with business needs and coordinating technical development with third parties.Maintenance and Support: Ensured the sustainability and availability of solutions, handling complex incident resolution and overseeing corrective and preventive maintenance.Global Projects: Participated in international projects, delivering high-quality solutions on time and within budget.

Support and application maintenance;Requirement Analysis, Error Replication, Solution Design and Implementation, Execution of Unitary and Integrated Test and Documentation/Deliverables;Problem Management and Continuous improvement activities;

Support and application maintenance;Requisites Analysis, Error Replication, Solution Design and Implementation, Execution of Unitary and Integrated Test and Documentation/Deliverables;Problem Management and Continuous improvement activities.

Company Merger (TOKAMAK Project): Implemented SAP SD/LE processes during the merger of two companies, ensuring a seamless post-Go Live stabilization.Process Reengineering (CRM Project): Reengineered SD/LE processes for CRM integration, managing everything from design to end-user training and post-Go Live stabilization.Technical Support: Provided ongoing application support and maintenance, leading continuous improvement activities and problem management.Solution Design: Analyzed requirements, replicated errors, designed, and implemented solutions, ensuring high-quality unit and integrated testing.

Project:Angola Voting Census - Angola/ MozambiqueEnd users trainning;Technical support at the angolan voting census process;Help Desk training at Mozambique for the Angola voting census;AFIS implementation and support at Angola.